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Status checker

Is CareXM down right now?

Live CareXM status is shown below, checked every few minutes.

Is CareXM down, or is it just you? This page tracks CareXM status against its official status page and shows any CareXM outage as it happens: current incidents, outage history and reports from other users.

Checked continuously from CareXM's official status page.

Monitor 3,000 services and apps →

Is CareXM down?

CareXM is up

Get notified if it goes down

Pagerly monitors CareXM continuously and reports the current state here.

CareXM outage reports

Reports submitted by people using CareXM, over the last 24 hours.

Having a problem with CareXM?

Service health - last 24 hours

Live metrics load from Pagerly's CareXM monitors.

Component status

CareXM lists 8 components on its official status page.

  • MyTeleMed Mobile AppChecking
  • CareXM Telephony SystemsChecking
  • Med2Med Mobile AppChecking
  • Total Triage Mobile AppChecking
  • CareAssist - TeleMedChecking
  • CXM Web PortalChecking
  • MyTeleMed & MyOffice Web PortalsChecking
  • CareXMChecking

Uptime statistics

  • Last 7 days
  • Last 30 days
  • Last 90 days

Uptime figures load live from monitor history.

Recent incidents and outages

Incidents published on the provider's own status page, most recent first.

IncidentStartedState
CareXM Telephony system disruptionJun 16, 2026Resolved
CareXM Telephony system disruptionCareXM Telephony SystemsMar 5, 2026Resolved
CareXM Telephony system outageFeb 28, 2026Resolved
Telephony – CareXM Phone System is currently experiencing widespread issues.CareXM Telephony SystemsNov 22, 2025Resolved
We are aware of the current telephony disruption.CareXM Telephony SystemsAug 6, 2025Resolved
We are aware of the current telephony disruption.CareXM Telephony SystemsJul 16, 2025Resolved
CXM Portal Slowness and Blank loading screenCXM Web PortalMay 17, 2025Resolved
CXM Web Portal - Login IssuesCXM Web PortalMay 16, 2025Resolved
CXM PlatformCXM Web PortalMay 6, 2025Resolved
Total Triage App (Android Only)Total Triage Mobile AppApr 12, 2025Resolved

Source: status.carexm.com

Pagerly vs. other monitoring tools

Knowing CareXM is down is the easy part. What follows is the work.

One dashboard

Everything in a private monitor dashboard

Track CareXM alongside every other dependency your team relies on - one view, no tab-hopping between a dozen provider status pages.

  • 3,000+ services monitored out of the box
  • Group monitors by the team that owns them
  • History kept per service, not just the last incident

Alerting

Page, call, SMS, email, Slack alert

Alerts reach whoever is on call through the channel that actually wakes them, and escalate when nobody acknowledges.

  • Route CareXM outages straight to the owning rotation
  • Escalate by phone or SMS when Slack goes unread
  • Open an incident automatically instead of by hand

Status pages

Connect with your status page

Feed CareXM state straight into your own Pagerly status page, so customers hear it from you first rather than finding out on their own.

  • Show upstream dependencies on your public page
  • Custom domain, your branding
  • Subscribers notified the moment state changes

Pricing

Monitor CareXM for $15 a month, flat

One flat price for your status page, uptime monitors and 3,000+ vendor monitors - not per seat, not per team. Pay yearly and it is $12 a month.

  • Pro

    Flat price

    $15per month

    or $12 a month billed annually

    Your status page, uptime monitors and every vendor you depend on - CareXM included - for one flat price.

    • Monitor CareXM and 3,000+ other vendor services
    • Public status page on your own domain
    • Uptime monitoring for your own sites and endpoints
    • Outage alerts in Slack, Teams or Discord the moment a dependency degrades
    • Incidents opened automatically when a monitor goes down
    Get started
  • Phone paging

    Optional add-on

    $4per responder / month

    Get a phone call the moment CareXM or your own site goes down - not just a message in a channel you might not be watching.

    • Call, SMS and email until someone acknowledges
    • Escalation policies: L1 to L2 to L3
    • Charged only for the people who should be woken up
    See how paging works

30-day free trial, no credit card needed.See the full plan → Running on-call rotations too? Those are priced per team, from $19 a month.

Frequently asked questions

Is CareXM down right now?

This page tracks CareXM in real time using Pagerly's monitors. If CareXM is having an outage or degraded performance, the current status above reflects it along with affected components.

How do I get notified when CareXM goes down?

Add Pagerly to Slack and subscribe to CareXM. You'll get an alert in your channel the moment an outage is detected - and on-call engineers can be paged by phone, SMS or email.

Can CareXM incidents create alerts for my on-call team automatically?

Yes. Connect the CareXM monitor to a Pagerly team and outages open incidents automatically, paging whoever is on rotation.

How much does Pagerly cost?

Status pages, uptime monitoring and vendor monitoring - CareXM included - are one flat plan: Pro at $15 a month, or $12 a month billed annually. It covers a public status page on your own domain, uptime monitors for your own sites and endpoints, and 3,000+ vendor monitors with outage alerts in Slack, Teams or Discord. Phone paging - call, SMS and email escalation - is an optional add-on at $4 per responder per month, charged only for the people who should be woken up. On-call rotations are a separate product priced per team, from $19 a month. Every plan starts with a 30-day free trial and no credit card.

Put your on-call where your team already is.

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