Vindicia Status
Real-time status, uptime history and incident reports for Vindicia.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalSalesforce Connector Operational
API Operational
Zendesk Operational
Data Platform Operational
PayU Operational
Portal Operational
Litle/Vantiv/WorldPay Operational
Knowledgebase Operational
Retain Operational
CardinalCommerce Operational
Paypal Operational
Staging Operational
Chase Paymentech Operational
Production Operational
Avalara Operational
FDMS Operational
Email notifications Operational
Portal Report 1.0 Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-04-07
Staging | Portal 1.0 and 2.0 login issue Resolved
2026-01-15
Production | Database degradation Resolved
2025-12-13
Production | Reports 2.0 is currently stuck in a queued status. Resolved
2025-09-16
Production - Portal 2.0 Analytics Dashboard unavailable, Tuesday, September 16th, 2025 Resolved
2025-09-10
Production: Degradation in Portal Performance Wednesday, September 10th, 2025 Resolved
2025-08-08
Production: Email OTP Delivery Failure – Vindicia Portal 2 Resolved
2025-06-02
Production: Portal 2.0 Retain Analytics Dashboard unavailable Resolved
2025-03-18
Batch Billing Processing Delays - Tuesday, March 18th, 2025 Resolved
2025-03-02
Batch Billing Processing Delays - Sunday, March 2nd, 2025 Resolved
2024-12-12
Production - Retain Portal Search Performance Degradation, December 12 2024 Resolved
2024-12-09
Production : Portal 2.0 performance degradation Resolved
2024-11-19
Production : Portal 2.0 dashboard unavailable Resolved
2024-10-21
Production : Portal 2.0 dashboard unavailable Resolved
2024-10-18
Production : Portal 2.0 dashboard unavailable. Resolved
2024-09-11
Production: Retain dashboard "Summary Analysis", "Submission Analysis" and "Captured Analysis Summary" tabs showing understated revenue. Resolved
2024-09-12
Production : Portal 2.0 is in maintenance mode Resolved
2024-08-22
Production | Report 2.0 is not Available since Wednesday, August 21st, 2024 Resolved
2024-08-07
Staging | Report 2.0 is not Available since Wednesday, August 07th, 2024 Resolved
2024-05-08
Production - Degradation in Portal Performance Wednesday, May 08, 2024 Resolved
2024-04-27
Production: Chase Paymentech Processing Delays Friday, April 26th, 2024 Resolved
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