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Status checker

Is Viedoc down right now?

Live Viedoc status is shown below, checked every few minutes.

Is Viedoc down, or is it just you? This page tracks Viedoc status against its official status page and shows any Viedoc outage as it happens: current incidents, outage history and reports from other users.

Checked continuously from Viedoc's official status page.

Monitor 3,000 services and apps →

Is Viedoc down?

Viedoc is up

Get notified if it goes down

Pagerly monitors Viedoc continuously and reports the current state here.

Viedoc outage reports

Reports submitted by people using Viedoc, over the last 24 hours.

Having a problem with Viedoc?

Service health - last 24 hours

Live metrics load from Pagerly's Viedoc monitors.

Component status

Viedoc lists 30 components on its official status page.

  • Main portal (clinic/admin/designer)Checking
  • Subject portal (ViedocMe)Checking
  • Reporting tool (ViedocReports)Checking
  • Viedoc 3 - EuropeChecking
  • Main portal (clinic/admin/designer)Checking
  • Reporting tool (ViedocReports)Checking
  • Viedoc 3 - JapanChecking
  • Main portal (clinic/admin/designer)Checking
  • Subject portal (ViedocMe)Checking
  • Background processes (import/export/revisions/alerts/archive/disposal)Checking
  • Document management (ViedocTMF)Checking
  • Application programming interface (API)Checking

Uptime statistics

  • Last 7 days
  • Last 30 days
  • Last 90 days

Uptime figures load live from monitor history.

Recent incidents and outages

Incidents published on the provider's own status page, most recent first.

IncidentStartedState
Temporary disturbance in ChinaSep 4, 2026Resolved
Viedoc Me Submissions Recorded in UTC Instead of Local Time ZoneSubject portal (ViedocMe), Subject portal (ViedocMe), Subject portal (ViedocMe), Subject portal (ViedocMe)Jul 9, 2026Resolved
Batch upgrade after form revision clears data in repeating item groups on EU and US instancesMain portal (clinic/admin/designer), Main portal (clinic/admin/designer)Jun 10, 2026Resolved
Temporary operational disturbance observed on the Chinese instanceMain portal (clinic/admin/designer), Subject portal (ViedocMe), Application programming interface (API), Background processes (import/export/revisions/alerts/archive/disposal), Reporting tool (ViedocReports), Document management (ViedocTMF)Jun 3, 2026Resolved
Operational disturbance observed on the Chinese instanceMain portal (clinic/admin/designer), Subject portal (ViedocMe), Application programming interface (API), Background processes (import/export/revisions/alerts/archive/disposal), Reporting tool (ViedocReports), Document management (ViedocTMF)May 28, 2026Resolved
Operational disturbance observed on the Chinese instanceMain portal (clinic/admin/designer), Subject portal (ViedocMe), Application programming interface (API), Background processes (import/export/revisions/alerts/archive/disposal), Reporting tool (ViedocReports), Document management (ViedocTMF)May 18, 2026Resolved
Issues with randomization configuration approval and legacy medical coding tool on EU and US instancesMain portal (clinic/admin/designer), Main portal (clinic/admin/designer)May 6, 2026Resolved
Operational disturbance observed on the European instanceMain portal (clinic/admin/designer), Subject portal (ViedocMe), Application programming interface (API), Background processes (import/export/revisions/alerts/archive/disposal), Reporting tool (ViedocReports), Document management (ViedocTMF)Apr 27, 2026Resolved
Sporadic failures with text message delivery in some European countriesMain portal (clinic/admin/designer), Subject portal (ViedocMe)Dec 9, 2025Resolved
Issues Generating the User Administration LogMain portal (clinic/admin/designer), Main portal (clinic/admin/designer), Main portal (clinic/admin/designer), Main portal (clinic/admin/designer)Dec 5, 2025Resolved

Source: status.viedoc.com

Pagerly vs. other monitoring tools

Knowing Viedoc is down is the easy part. What follows is the work.

One dashboard

Everything in a private monitor dashboard

Track Viedoc alongside every other dependency your team relies on - one view, no tab-hopping between a dozen provider status pages.

  • 3,000+ services monitored out of the box
  • Group monitors by the team that owns them
  • History kept per service, not just the last incident

Alerting

Page, call, SMS, email, Slack alert

Alerts reach whoever is on call through the channel that actually wakes them, and escalate when nobody acknowledges.

  • Route Viedoc outages straight to the owning rotation
  • Escalate by phone or SMS when Slack goes unread
  • Open an incident automatically instead of by hand

Status pages

Connect with your status page

Feed Viedoc state straight into your own Pagerly status page, so customers hear it from you first rather than finding out on their own.

  • Show upstream dependencies on your public page
  • Custom domain, your branding
  • Subscribers notified the moment state changes

Pricing

Monitor Viedoc for $15 a month, flat

One flat price for your status page, uptime monitors and 3,000+ vendor monitors - not per seat, not per team. Pay yearly and it is $12 a month.

  • Pro

    Flat price

    $15per month

    or $12 a month billed annually

    Your status page, uptime monitors and every vendor you depend on - Viedoc included - for one flat price.

    • Monitor Viedoc and 3,000+ other vendor services
    • Public status page on your own domain
    • Uptime monitoring for your own sites and endpoints
    • Outage alerts in Slack, Teams or Discord the moment a dependency degrades
    • Incidents opened automatically when a monitor goes down
    Get started

  • Phone paging

    Optional add-on

    $4per responder / month

    Get a phone call the moment Viedoc or your own site goes down - not just a message in a channel you might not be watching.

    • Call, SMS and email until someone acknowledges
    • Escalation policies: L1 to L2 to L3
    • Charged only for the people who should be woken up
    See how paging works

30-day free trial, no credit card needed.See the full plan → Running on-call rotations too? Those are priced per team, from $19 a month.

Frequently asked questions

Is Viedoc down right now?

This page tracks Viedoc in real time using Pagerly's monitors. If Viedoc is having an outage or degraded performance, the current status above reflects it along with affected components.

How do I get notified when Viedoc goes down?

Add Pagerly to Slack and subscribe to Viedoc. You'll get an alert in your channel the moment an outage is detected - and on-call engineers can be paged by phone, SMS or email.

Can Viedoc incidents create alerts for my on-call team automatically?

Yes. Connect the Viedoc monitor to a Pagerly team and outages open incidents automatically, paging whoever is on rotation.

How much does Pagerly cost?

Status pages, uptime monitoring and vendor monitoring - Viedoc included - are one flat plan: Pro at $15 a month, or $12 a month billed annually. It covers a public status page on your own domain, uptime monitors for your own sites and endpoints, and 3,000+ vendor monitors with outage alerts in Slack, Teams or Discord. Phone paging - call, SMS and email escalation - is an optional add-on at $4 per responder per month, charged only for the people who should be woken up. On-call rotations are a separate product priced per team, from $19 a month. Every plan starts with a 30-day free trial and no credit card.

Put your on-call where your team already is.

Install in two minutes. Import your existing schedule. Page someone tonight.

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