Truework Status

Real-time status, uptime history and incident reports for Truework.

Operational

All systems are operational. No ongoing Truework outages.

Service Health — Last 24 Hours

24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data

Component Status

All systems operational
Portal - Employees Operational
Truework Sandbox Operational
DUVS Report Retrieval Service Operational
Truework API Operational
Portal - Human Resources Operational
Portal - Verifier Operational
Main Website Operational
Encompass Integration Operational

Uptime Statistics

100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked

Recent Incidents & Outages

View official page
2026-05-03
Planned Maintenance Resolved
Portal - Human Resources Portal - Employees Portal - Verifier Truework API Encompass Integration
2026-04-26
Planned Maintenance Resolved
Portal - Human Resources Portal - Employees Portal - Verifier Truework API Encompass Integration
2025-01-22
Elevated error rates during account authentication Resolved
Portal - Human Resources Portal - Employees Portal - Verifier Encompass Integration
2024-10-07
Elevated Error Rates Resolved
Portal - Human Resources Portal - Employees Portal - Verifier Truework API DUVS Report Retrieval Service Encompass Integration Truework Sandbox
2024-03-13
Elevated Error Rate / Increased Latency Resolved
2023-12-08
Elevated Error Rates / Temporary Outage Resolved
2023-10-16
Elevated Error Rate / Increased Latency Resolved
Portal - Human Resources Portal - Employees Portal - Verifier Truework API
2023-06-13
Elevated Error Rate on www.truework.com Resolved
Main Website
2023-01-30
Verification Requests on Verifier dashboard failing Resolved
Portal - Verifier
2022-12-23
Elevated HTTP response latency and errors Resolved
Portal - Human Resources Portal - Employees Portal - Verifier Truework API DUVS Report Retrieval Service Encompass Integration
2022-11-14
Elevated Error Rate Resolved
2022-10-18
Elevated Error Rate Resolved
Truework API
2022-07-28
Elevated error rate Resolved
Portal - Human Resources Portal - Employees Portal - Verifier Truework API DUVS Report Retrieval Service Main Website Encompass Integration
2022-06-26
Verifications are slow to resolve Resolved
Portal - Verifier Truework API
2022-05-12
Failed Requests Resolved
2022-05-10
Encompass customers are receiving an error message saying they have an outdated version of their loan file Resolved
Encompass Integration
2022-04-29
Payment error - unable to manage payment methods through the portal Resolved
2022-04-27
Payment error - unable to submit verifications / manage payment methods through the portal Resolved
Portal - Human Resources Portal - Employees Portal - Verifier Main Website
2022-03-21
Elevated HTTP response latency Resolved
Portal - Human Resources Portal - Employees Portal - Verifier Truework API Main Website
2021-12-07
Elevated Synchronous API Response Times and Time to Verify due to Partner and Cloud Services Outage Resolved
Truework API

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