Status checker
Is Tidio down right now?
Live Tidio status is shown below, checked every few minutes.
Is Tidio down, or is it just you? This page tracks Tidio status against its official status page and shows any Tidio outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from Tidio's official status page.
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Tidio outage history
- Incidents, 90 days
- 0
- Last incident
- Jul 1, 2026
- Typical gap
- 19 days
- Most affected
- Web & Desktop application
The last 20 incidents Tidio published ran from Jul 20, 2022 to Jul 1, 2026, none of them in the 90 days to Oct 19, 2026. The most recent was "Issues with ticketing (emails)" on Jul 1, 2026. Web & Desktop application (14), API (9) and Chat widget (5) were named in the most incidents. Incidents came roughly every 19 days. The busiest month was August 2022, with 3. Tidio's status page lists 14 components.
Tidio outage reports
Reports submitted by people using Tidio, over the last 24 hours.
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Service health - last 24 hours
Live metrics load from Pagerly's Tidio monitors.
Component status
Tidio lists 14 components on its official status page.
- Ticketing SystemChecking
- APIChecking
- Meta — Whatsapp IntegrationChecking
- Meta — Facebook integrationChecking
- Shopify API & MobileChecking
- Agent DashboardChecking
- Lyro AIChecking
- Meta — Instagram IntegrationChecking
- Shopify Third party servicesChecking
- Web & Desktop applicationChecking
- WebSocketChecking
- FlowsChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Issues with ticketing (emails)Ticketing System | Jul 1, 2026 | Resolved |
| Outage of Meta business productsWeb & Desktop application | Jun 12, 2026 | Resolved |
| Connectivity issues with Meta integrationsWeb & Desktop application | Jun 4, 2026 | Resolved |
| Connectivity issues for some usersAgent Dashboard, Web & Desktop application | Apr 17, 2026 | Resolved |
| Degraded performance for some usersWeb & Desktop application, API | Apr 9, 2026 | Resolved |
| Connectivity issues for some usersAgent Dashboard, API | Jan 15, 2026 | Resolved |
| Connectivity issues for some usersAgent Dashboard, Chat widget, WebSocket | Dec 5, 2025 | Resolved |
| Connectivity issues for some usersAgent Dashboard, Chat widget, Lyro AI, Flows, Ticketing System, Web & Desktop application, API, WebSocket | Nov 18, 2025 | Resolved |
| Help Desk issues - difficulties in sending ticketsAPI | May 14, 2025 | Resolved |
| Connectivity issues for some usersChat widget, Web & Desktop application, API, WebSocket | Aug 26, 2024 | Resolved |
| Connectivity issues for some usersChat widget, Web & Desktop application, API, WebSocket | Aug 26, 2024 | Resolved |
| Connectivity issues for some usersWeb & Desktop application | Jan 7, 2024 | Resolved |
| Issues with Emails sent via TidioWeb & Desktop application | Oct 23, 2023 | Resolved |
| Connectivity issues for some usersWeb & Desktop application | Nov 5, 2022 | Resolved |
| Connectivity issues for some usersWeb & Desktop application | Oct 24, 2022 | Resolved |
Source: status.tidio.com
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Frequently asked questions
Is Tidio down right now?
The status at the top of this page is checked against Tidio's official status page every few minutes. If Tidio has an outage or degraded performance, it shows there along with the affected components.
When was the last Tidio outage?
The most recent incident Tidio published was "Issues with ticketing (emails)" on Jul 1, 2026, affecting Ticketing System. There were none in the 90 days to Oct 19, 2026.
Which parts of Tidio have the most incidents?
Across the last 20 incidents on record, the components named most often were Web & Desktop application (14 incidents), API (9 incidents) and Chat widget (5 incidents).
How do I get notified when Tidio goes down?
Add Tidio to a Pagerly monitor dashboard and you get an alert in Slack, Teams or Discord the moment an outage is detected, with optional phone, SMS and email paging for whoever is on call.
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