Status checker
Is Tidio down right now?
Live Tidio status is shown below, checked every few minutes.
Is Tidio down, or is it just you? This page tracks Tidio status against its official status page and shows any Tidio outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from Tidio's official status page.
Monitor 3,000 services and apps →Pagerly monitors Tidio continuously and reports the current state here.
Tidio outage reports
Reports submitted by people using Tidio, over the last 24 hours.
Having a problem with Tidio?
Service health - last 24 hours
Live metrics load from Pagerly's Tidio monitors.
Component status
Tidio lists 14 components on its official status page.
- Ticketing SystemChecking
- APIChecking
- Meta — Whatsapp IntegrationChecking
- Meta — Facebook integrationChecking
- Shopify API & MobileChecking
- Agent DashboardChecking
- Lyro AIChecking
- Meta — Instagram IntegrationChecking
- Shopify Third party servicesChecking
- Web & Desktop applicationChecking
- WebSocketChecking
- FlowsChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Issues with ticketing (emails)Ticketing System | Jul 1, 2026 | Resolved |
| Outage of Meta business productsWeb & Desktop application | Jun 12, 2026 | Resolved |
| Connectivity issues with Meta integrationsWeb & Desktop application | Jun 4, 2026 | Resolved |
| Connectivity issues for some usersAgent Dashboard, Web & Desktop application | Apr 17, 2026 | Resolved |
| Degraded performance for some usersWeb & Desktop application, API | Apr 9, 2026 | Resolved |
| Connectivity issues for some usersAgent Dashboard, API | Jan 15, 2026 | Resolved |
| Connectivity issues for some usersAgent Dashboard, Chat widget, WebSocket | Dec 5, 2025 | Resolved |
| Connectivity issues for some usersAgent Dashboard, Chat widget, Lyro AI, Flows, Ticketing System, Web & Desktop application, API, WebSocket | Nov 18, 2025 | Resolved |
| Help Desk issues - difficulties in sending ticketsAPI | May 14, 2025 | Resolved |
| Connectivity issues for some usersChat widget, Web & Desktop application, API, WebSocket | Aug 26, 2024 | Resolved |
Source: status.tidio.com
Pagerly vs. other monitoring tools
Knowing Tidio is down is the easy part. What follows is the work.
One dashboard
Everything in a private monitor dashboard
Track Tidio alongside every other dependency your team relies on - one view, no tab-hopping between a dozen provider status pages.
- 3,000+ services monitored out of the box
- Group monitors by the team that owns them
- History kept per service, not just the last incident
Alerting
Page, call, SMS, email, Slack alert
Alerts reach whoever is on call through the channel that actually wakes them, and escalate when nobody acknowledges.
- Route Tidio outages straight to the owning rotation
- Escalate by phone or SMS when Slack goes unread
- Open an incident automatically instead of by hand
Status pages
Connect with your status page
Feed Tidio state straight into your own Pagerly status page, so customers hear it from you first rather than finding out on their own.
- Show upstream dependencies on your public page
- Custom domain, your branding
- Subscribers notified the moment state changes
👀 Also monitored
Teams watching Tidio track these too
Every dependency on one board - add any of these to the same dashboard in a couple of clicks.
Pricing
Monitor Tidio for $15 a month, flat
One flat price for your status page, uptime monitors and 3,000+ vendor monitors - not per seat, not per team. Pay yearly and it is $12 a month.
Pro
Flat price$15per month
or $12 a month billed annually
Your status page, uptime monitors and every vendor you depend on - Tidio included - for one flat price.
- Monitor Tidio and 3,000+ other vendor services
- Public status page on your own domain
- Uptime monitoring for your own sites and endpoints
- Outage alerts in Slack, Teams or Discord the moment a dependency degrades
- Incidents opened automatically when a monitor goes down
Phone paging
Optional add-on$4per responder / month
Get a phone call the moment Tidio or your own site goes down - not just a message in a channel you might not be watching.
- Call, SMS and email until someone acknowledges
- Escalation policies: L1 to L2 to L3
- Charged only for the people who should be woken up
30-day free trial, no credit card needed.See the full plan → Running on-call rotations too? Those are priced per team, from $19 a month.
Frequently asked questions
Is Tidio down right now?
This page tracks Tidio in real time using Pagerly's monitors. If Tidio is having an outage or degraded performance, the current status above reflects it along with affected components.
How do I get notified when Tidio goes down?
Add Pagerly to Slack and subscribe to Tidio. You'll get an alert in your channel the moment an outage is detected - and on-call engineers can be paged by phone, SMS or email.
Can Tidio incidents create alerts for my on-call team automatically?
Yes. Connect the Tidio monitor to a Pagerly team and outages open incidents automatically, paging whoever is on rotation.
How much does Pagerly cost?
Status pages, uptime monitoring and vendor monitoring - Tidio included - are one flat plan: Pro at $15 a month, or $12 a month billed annually. It covers a public status page on your own domain, uptime monitors for your own sites and endpoints, and 3,000+ vendor monitors with outage alerts in Slack, Teams or Discord. Phone paging - call, SMS and email escalation - is an optional add-on at $4 per responder per month, charged only for the people who should be woken up. On-call rotations are a separate product priced per team, from $19 a month. Every plan starts with a 30-day free trial and no credit card.
Put your on-call where your team already is.
Install in two minutes. Import your existing schedule. Page someone tonight.