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Thomson Reuters Tax and Accounting Professionals Status

Real-time status, uptime history and incident reports for Thomson Reuters Tax and Accounting Professionals.

Operational

All systems are operational. No ongoing Thomson Reuters Tax and Accounting Professionals outages.

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Service Health — Last 24 Hours

Updated every 15 min

24h ago18h ago12h ago6h agoNow

Operational Degraded Outage No data

Component Status

All systems operational

Guided Assurance Operational

Twilio (Two-Factor Authentication) Operational

UltraTax Integration Operational

Audit Intelligence Analyze Operational

SurePrep TaxCaddy Operational

SurePrep API Operational

SurePrep Integrations Operational

Ready to Review Operational

TaxCaddy Dashboard Operational

CS Connect/Electronic Filing Operational

GoFileRoom Operational

CoCounsel for Tax, Audit & Accounting Operational

TaxCaddy Taxpayer iOS App Operational

NetFirm CS Operational

TaxCaddy Email Notifications Operational

Tax and Accounting Professionals Learning Center Operational

TaxCaddy Taxpayer Android App Operational

Engagement Manager Operational

SurePrep SPbinder Operational

Virtual Office CS / SaaS Operational

Onvio Firm Management Operational

SurePrep FileRoom Operational

Lacerte Tax Integration Operational

Customer Support Operational

Checkpoint Research Operational

Ready to Advise Operational

CS Professional Suite Local Login Operational

SurePrep 1040SCAN Review Wizard Operational

Thomson Reuters Account Operational

CCH Axcess Tax Integration Operational

Core - Tax, Audit & Accounting Operational

GoSystem Tax Integration Operational

GoFileRoom Integration Operational

TaxCaddy Taxpayer Browser-based Portal Operational

NetClient CS Operational

SurePrep Reviewer Dashboard Operational

Audit Intelligence Test Operational

Confirmation.com Operational

Uptime Statistics

100.00%

Last 30 days

100.00%

Last 90 days

100.00%

Last 365 days

Total incidents tracked

Recent Incidents & Outages

View official page

2026-04-27

CS Connect (Electronic Filing) - US - Service Disruption Resolved

CS Connect/Electronic Filing

2026-03-12

Issue in Conversations Resolved

Core - Tax Audit & Accounting

2025-12-04

CoCounsel Completing Conversations Resolved

Core - Tax Audit & Accounting Ready to Advise

2025-10-20

Multiple services - intermittent issues Resolved

Checkpoint Research Confirmation.com CS Connect/Electronic Filing Engagement Manager GoFileRoom Guided Assurance NetClient CS NetFirm CS Onvio Firm Management Virtual Office CS / SaaS SurePrep FileRoom

Customer Support and Technical Support - Phone System Resolved

Customer Support

2025-09-16

SurePrep – Login Access Issue Resolved

SurePrep FileRoom SurePrep SPbinder

Virtual Office CS/Software as a Service - US Resolved

Virtual Office CS / SaaS

2025-09-10

CoCounsel Invitation Email Issue Resolved

Core - Tax Audit & Accounting

2025-08-19

Error in Conversations Resolved

Core - Tax Audit & Accounting

2025-07-28

NetFirm CS - US - Service Disruption Resolved

NetClient CS

2025-07-22

Errors while accessing or viewing documents in Engagement Manager and GoFileRoom Resolved

Engagement Manager GoFileRoom

2025-07-09

Virtual Office CS/Software as a Service - US Resolved

Virtual Office CS / SaaS

2025-06-30

Error when accessing SurePrep FileRoom Resolved

SurePrep FileRoom

2025-06-11

Virtual Office CS/Software as a Service - US - Resolved Resolved

2025-03-24

CS Connect - UltraTax CS / Accounting CS Resolved

CS Connect/Electronic Filing

2025-03-25

CoCounsel for Tax, Audit & Accounting - Degraded Performance Resolved

Virtual Office CS / SaaS

2025-03-20

Virtual Office CS/Software as a Service - US Resolved

Virtual Office CS / SaaS

2025-03-18

Intermittent FirmFlow errors in GoFileRoom: "An error has occurred. Please refresh the browser." Resolved

GoFileRoom

SurePrep - Slowness within SPbinder and delays exporting data to tax software Resolved

GoFileRoom Integration SurePrep SPbinder SurePrep 1040SCAN Review Wizard

2025-03-17

SurePrep - SPbinder slowness and delays exporting data to tax software Resolved

SurePrep SPbinder SurePrep 1040SCAN Review Wizard

Feature Comparison

Pagerly vs. Other Monitoring Tools

Feature	Pagerly	DownDetector	IsItDownRightNow	StatusPage.io
Real-time checks (60s)	Crowdsourced + Monitoring	Crowd-sourced
Slack & Teams alerts				Paid only
On-call auto-paging
Component-level status
Monitor 3,000+ services			Limited
Custom webhooks				Paid only
Free tier				Limited