Tebra Status
Real-time status, uptime history and incident reports for Tebra.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalPlatform Operational
Billing (PM) Operational
Practice Growth Operational
Engage Operational
Phone & IVR Operational
Clinical (EHR) Operational
Help Center Operational
Telehealth Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-07
We are currently investigating an issue with Message Center latency or not loading Resolved
2026-04-22
We currently investigating an issue where there are multiple messages listed within Message Center Resolved
2026-03-20
Tebra's Code check services vendor is currently experiencing a service interruption which is impacting users from utilizing the Code Check services. A message indicates Codes are invalid or Expired. Resolved
2026-03-19
We are currently investigating an issue where some users experienced latency within the Web application Resolved
2026-03-11
We are currently investigating an issue where the Medication list is not in the correct sort order. Resolved
2026-02-18
Currently investigating an issue where eRx messages created by Clinical Assistants are being shown as the Prescriber. Resolved
2026-02-14
We are currently investigating an issue where users are not able to access Patient Notes. Resolved
2026-01-27
We are currently investigating an issue where some users maybe experiencing an error when trying to log into Web App Resolved
2026-01-26
We are currently investigating an issue where some users maybe experiencing an error when trying to access PM and/or Web App. Resolved
2025-11-18
Users seeing a lock icon when accessing Patient Notes Resolved
2025-10-27
We are currently seeing workflow errors when using the Tebra Platform/Web App Resolved
2025-10-20
Global AWS outage is causing service interruptions with various vendors. Resolved
2025-10-15
Users unable to use Code Check services Resolved
2025-09-16
Issue preventing Message Center Emails from processing. Resolved
2025-08-19
Users are encountering an error message when trying to process e-Lab orders through Ellkay "LKIdentity Issue" Resolved
2025-08-18
Users utilizing AI Notes are unable to stop the recording session. Resolved
2025-08-14
Claim Status Reports Update for TriZetto Submissions Resolved
2025-06-30
Experiencing Technical issues when trying to log in to Web app Resolved
2025-06-24
Error when using Search Patients in the Web application - "An error occurred on the server" Resolved
2025-06-12
Intermittent issue users cannot access Platform application or Desktop application Resolved
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