Status checker
Is SmartVault down right now?
Live SmartVault status is shown below, checked every few minutes.
Is SmartVault down, or is it just you? This page tracks SmartVault status against its official status page and shows any SmartVault outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from SmartVault's official status page.
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SmartVault outage history
- Incidents, 90 days
- 0
- Last incident
- Apr 23, 2025
- Typical gap
- 35 days
- Most affected
- SmartVault Portal
The last 20 incidents SmartVault published ran from Nov 14, 2017 to Apr 23, 2025, none of them in the 90 days to Oct 13, 2026. The most recent was "Two Factor Authentication Outage" on Apr 23, 2025. SmartVault Portal (8), Email Notifications (7) and SmartVault Dashboard (7) were named in the most incidents. Incidents came roughly every 35 days. The busiest month was January 2018, with 3. SmartVault's status page lists 38 components.
SmartVault outage reports
Reports submitted by people using SmartVault, over the last 24 hours.
Having a problem with SmartVault?
Service health - last 24 hours
Live metrics load from Pagerly's SmartVault monitors.
Component status
SmartVault lists 38 components on its official status page.
- SmartVault WebsiteChecking
- mailgun Outbound DeliveryChecking
- Support WebsiteChecking
- SmartVault InboxChecking
- SmartVault DashboardChecking
- Quoters Currency ConversionChecking
- Third Party ToolbarsChecking
- SmartVault DriveChecking
- Docdown Web ApplicationChecking
- Phone SupportChecking
- QuickBooks ToolbarChecking
- Filestack UploadsChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Two Factor Authentication Outage2 Factor Authentication | Apr 23, 2025 | Resolved |
| Intermittent Disruption - ISP OutageFile Upload or Download, Document Preview / Search, SmartVault Inbox, SmartVault Portal, SmartVault Connected Desktop, Auto-Refresh, SmartVault Drive, Email Notifications, SmartVault Dashboard | Dec 5, 2022 | Resolved |
| A service incident has been reportedSmartVault Portal | Apr 11, 2022 | Resolved |
| SmartVault Service DisruptionSmartVault Portal | Nov 19, 2020 | Resolved |
| SmartVault Intermittent DisruptionFile Upload or Download, Chat Support, Document Preview / Search, Phone Support, Lacerte/ProSeries Integration, SmartVault Inbox, SmartVault Portal, Support Website, SmartVault Connected Desktop, QuickBooks Toolbar, SmartVault Website, Third Party Toolbars, Auto-Refresh, SmartVault Drive, DocuSign, 2 Factor Authentication, Email Notifications, SmartVault Dashboard | Apr 3, 2020 | Resolved |
| Intermittent Delays of SmartVault Upload/Download NotificationsEmail Notifications | Mar 19, 2020 | Resolved |
| QuickBooks Desktop Integration IssueQuickBooks Toolbar | Mar 5, 2020 | Resolved |
| Intermittent Disruption - SmartVault DashboardSmartVault Dashboard | Oct 2, 2019 | Resolved |
| Connectivity Issues with SmartVaultFile Upload or Download, Chat Support, Document Preview / Search, Phone Support, Lacerte/ProSeries Integration, SmartVault Inbox, SmartVault Portal, Support Website, SmartVault Connected Desktop, QuickBooks Toolbar, SmartVault Website, Third Party Toolbars, Auto-Refresh, SmartVault Drive, DocuSign, 2 Factor Authentication, Email Notifications, SmartVault Dashboard | Aug 28, 2018 | Resolved |
| SmartVault Service is OfflineFile Upload or Download, Document Preview / Search, Lacerte/ProSeries Integration, SmartVault Inbox, SmartVault Portal, SmartVault Connected Desktop, QuickBooks Toolbar, Third Party Toolbars, Auto-Refresh, SmartVault Drive, DocuSign, 2 Factor Authentication, Email Notifications, SmartVault Dashboard | Jul 24, 2018 | Resolved |
| Intermittent Disruption - SmartVault 2 Factor Authentication Service2 Factor Authentication | May 10, 2018 | Resolved |
| A service incident has been reportedFile Upload or Download, Chat Support, Document Preview / Search, Phone Support, Lacerte/ProSeries Integration, SmartVault Inbox, SmartVault Portal, Support Website, SmartVault Connected Desktop, QuickBooks Toolbar, SmartVault Website, Third Party Toolbars, Auto-Refresh, SmartVault Drive, DocuSign, Email Notifications, SmartVault Dashboard | Apr 3, 2018 | Resolved |
| A service incident has been reported | Apr 2, 2018 | Resolved |
| A service incident has been reportedFile Upload or Download, Chat Support, Document Preview / Search, Phone Support, Lacerte/ProSeries Integration, SmartVault Inbox, SmartVault Portal, Support Website, SmartVault Connected Desktop, QuickBooks Toolbar, SmartVault Website, Third Party Toolbars, Auto-Refresh, SmartVault Drive, DocuSign, Email Notifications, SmartVault Dashboard | Mar 22, 2018 | Resolved |
| Intermittent Disruption on SmartVault Portal | Jan 10, 2018 | Resolved |
Source: status.smartvault.com
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Frequently asked questions
Is SmartVault down right now?
The status at the top of this page is checked against SmartVault's official status page every few minutes. If SmartVault has an outage or degraded performance, it shows there along with the affected components.
When was the last SmartVault outage?
The most recent incident SmartVault published was "Two Factor Authentication Outage" on Apr 23, 2025, affecting 2 Factor Authentication. There were none in the 90 days to Oct 13, 2026.
Which parts of SmartVault have the most incidents?
Across the last 20 incidents on record, the components named most often were SmartVault Portal (8 incidents), Email Notifications (7 incidents) and SmartVault Dashboard (7 incidents).
How do I get notified when SmartVault goes down?
Add SmartVault to a Pagerly monitor dashboard and you get an alert in Slack, Teams or Discord the moment an outage is detected, with optional phone, SMS and email paging for whoever is on call.
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