Searchspring Public Status

Real-time status, uptime history and incident reports for Searchspring Public.

Operational

All systems are operational. No ongoing Searchspring Public outages.

Service Health — Last 24 Hours

24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data

Component Status

All systems operational
Search Operational
SMC ( Searchspring Management Console ) Operational
Indexing Operational
Product Recommendation Widgets Operational
Autocomplete Operational

Uptime Statistics

100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked

Recent Incidents & Outages

View official page
2025-12-01
Increased error rate on search Resolved
Search
2025-10-28
Snap customers on BigCommerce - brief PLP showing no-result issue Resolved
2025-10-20
Search API Down Resolved
Search Indexing Autocomplete SMC ( Searchspring Management Console )
Major AWS Outage Resolved
Indexing
2025-07-23
503 Service Unavailable for small subset of customers Resolved
Search
2025-03-05
Indexing issue Resolved
Indexing
2025-03-03
Issue Accessing SMC Resolved
SMC ( Searchspring Management Console )
2024-10-23
Shopify: Products Missing from Collections Resolved
Search
2024-10-15
Data feed issue with some Big Commerce customers Resolved
Indexing SMC ( Searchspring Management Console )
2024-10-07
Product Exclusions for Some Shopify Clients Resolved
Search
2024-08-26
Indexing Degraded Resolved
Indexing
2024-08-25
Search Outage Resolved
Search Indexing Autocomplete
2024-08-21
Indexing Degraded Resolved
Indexing
2024-08-11
Regional Issues for AU Resolved
Search Indexing
2024-06-03
Degraded Search Performance Resolved
Search
2024-04-25
Searchspring Management Console Resolved
SMC ( Searchspring Management Console )
2024-02-22
Reports: Zero Search Results & Product Recommendations Report Resolved
SMC ( Searchspring Management Console )
Delays in bulk indexing Resolved
Indexing
2024-02-12
Indexing Slowness Resolved
Indexing
2024-02-08
Partial Search API Outage Resolved
Search

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