One or more components are currently experiencing issues on Scalepoint Technologies.

Affected Components

HUB - Motor
All (Entire system affected)
HUB Motor
Business Intelligence
Vouchers
Sandbox
Settlement Tool
All (Entire system affected)
HUB Health
HUB Property
Mobile App (Scalepoint HUB Property)
ClaimShop
Automation Engine
Communication
Communication
All (Entire system affected)
Automation Engine
Shop
ClaimsCORE and HUB
Repair & Valuation

All Components

CPR integration (ECO add-on) - ✔️
F&P attest (ECO add-on) - ✔️
Online Claim Notification - ✔️
CPR integration (ECO add-on) - ✔️
FORSI (ECO add-on) - ✔️
Process Engine - ✔️
Participant & Service Management - ✔️
NemHandel (ECO add-on) - ✔️
Connector API - ✔️
Simulation - ✔️
Machine Learning (add-on AI Cost Control) - ✔️
Sparepart Saver (add-on AI Cost Control) - ✔️
Analytics - ✔️
ClaimShop integration (ECO add-on) - ✔️
File & Log Management - ✔️
Process Engine - ✔️
User & Access Management - ✔️
Replacement - ✔️
Major Events - ✔️
CABAS (ECO add-on) - ✔️
CPR integration (ECO add-on) - ✔️
Supplier Management - ✔️
Mediconnect (ECO add-on) - ✔️
Supplier Portal - ✔️
Payment & Reserves - ✔️
Participant & Service Management - ✔️
Machine Learning (add-on AI Cost Control) - ✔️
Subrogation - ✔️
Communication Designer - ✔️
Eco-system - ✔️
BIlinfo (ECO add-on) - ✔️
Journey Launch - ✔️
Sparepart Saver (add-on AI Cost Control) - ✔️
Machine Learning (add-on AI Cost Control) - ✔️
Mediconnect (ECO add-on) - ✔️
Sigma (ECO add-on) - ✔️
HUB - Motor - ❌
Connector API - ✔️
Network Management - ✔️
Simulation - ✔️
All (Entire system affected) - ❌
Analytics - ✔️
Customer Feedback - ✔️
Access Management & System Settings - ✔️
HUB Motor - ❌
Business Intelligence - ❌
Vouchers - ❌
File & Log Management - ✔️
Supplier Management - ✔️
ClaimShop integration (ECO add-on) - ✔️
Simulation - ✔️
System Management - ✔️
Service & Task Management - ✔️
Subrogation - ✔️
Service & Task Management - ✔️
Major Events - ✔️
Offer & Invoice Validation - ✔️
Referral Engine - ✔️
HUB - Property - ✔️
Machine Learning (add-on AI Cost Control) - ✔️
Catalogue - ✔️
F&P attest (ECO add-on) - ✔️
Integrations - ✔️
Major Events - ✔️
Scalepoint Service Portal - ✔️
Access Management & System Settings - ✔️
Sandbox - ❌
My Claim - ✔️
Access Management & System Settings - ✔️
HUB - Health - ✔️
Fraud Alert - ✔️
My Claim - ✔️
Customer Feedback - ✔️
Communication Designer - ✔️
Settlement Tool - ❌
Referral Engine - ✔️
FORSI (ECO add-on) - ✔️
NemHandel (ECO add-on) - ✔️
Referral Engine - ✔️
Journey Launch - ✔️
MEPS (ECO add-on) - ✔️
Work Management - ✔️
Customer Feedback - ✔️
AI Cost Control - ✔️
Supplier Portal - ✔️
Price Engine - ✔️
Communication Designer - ✔️
Network Management - ✔️
Journey Launch - ✔️
Communication - ✔️
All (Entire system affected) - ❌
HUB Health - ❌
HUB Property - ❌
Major Events - ✔️
Communication - ✔️
Offer & Invoice Validation - ✔️
Connector API - ✔️
Supplier Management - ✔️
F&P attest (ECO add-on) - ✔️
Work Management - ✔️
All (Entire system affected) - ✔️
Offer & Invoice Validation - ✔️
Connector API - ✔️
Calculation - ✔️
Payment & Reserve - ✔️
Mediconnect (ECO add-on) - ✔️
Communication - ✔️
Payment & Reserves - ✔️
Mobile App (Scalepoint HUB Property) - ❌
NemHandel (ECO add-on) - ✔️
Participant & Service Management - ✔️
AI Cost Control - ✔️
Customer Feedback - ✔️
Process Engine - ✔️
Work Management - ✔️
Catalogue Designer - ✔️
Mobile App - ✔️
F&P attest (ECO add-on) - ✔️
My Claim - ✔️
Service & Task Management - ✔️
ClaimShop - ❌
ClaimShop integration (ECO add-on) - ✔️
Supplier Portal - ✔️
Participant & Service Management - ✔️
Analytics - ✔️
ClaimShop integration (ECO add-on) - ✔️
Subrogation - ✔️
My Claim - ✔️
Process Engine - ✔️
Automation Engine - ❌
Analytics - ✔️
Communication - ❌
Simulation - ✔️
File & Log Management - ✔️
Network Management - ✔️
Subrogation - ✔️
Journey Launch - ✔️
Policy Validation - ✔️
Access Management & System Settings - ✔️
Communication - ❌
AI Cost Control - ✔️
Material Supplier (ECO add-on) - ✔️
All (Entire system affected) - ❌
Automation Engine - ❌
Loss Registration - ✔️
Offer & Invoice Validation - ✔️
Mediconnect (ECO add-on) - ✔️
Shop - ❌
Supplier portal - ✔️
Sparepart Saver (add-on AI Cost Control) - ✔️
ClaimsCORE and HUB - ❌
Repair & Valuation - ❌
Payment & Reserves - ✔️
All (Entire system affected) - ✔️
NemHandel (ECO add-on) - ✔️