RingCentral Engage Digital Status

Real-time status, uptime history and incident reports for RingCentral Engage Digital.

Operational

All systems are operational. No ongoing RingCentral Engage Digital outages.

Service Health — Last 24 Hours

24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data

Component Status

All systems operational
Email synchronization Operational
Engage Digital Operational
Facebook page synchronization Operational
Engage Communities Operational
Chat synchronization Operational
Mobile Messaging synchronization Operational
Whatsapp synchronization Operational
Source Synchronization Operational
Other synchronization issues Operational
X/Twitter synchronization Operational
Messenger synchronization Operational
Instagram synchronization Operational

Uptime Statistics

100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked

Recent Incidents & Outages

View official page
2025-03-27
Customers experienced interactions distribution interruption Resolved
Engage Digital
2024-11-06
Portion of shard1 customers experienced slowdowns and disconnections Resolved
2024-04-25
Issue on Facebook channels Resolved
Facebook page synchronization
2024-04-02
Issue with X/Twitter direct messages Resolved
X/Twitter synchronization
2024-02-02
Customers are experiencing issues with sending private messages on Twitter/X channels Resolved
X/Twitter synchronization
2023-12-20
Issue with Twitter/X channels Resolved
X/Twitter synchronization
2023-11-28
Issues on Engage Messaging channels Resolved
Mobile Messaging synchronization
2023-09-13
Instagram API issue Resolved
Instagram synchronization
2023-05-11
Whatsapp - Major disruption on outbound messages Resolved
Whatsapp synchronization
2023-03-21
Issues on outbound emails on US Postmark channels Resolved
Email synchronization
2023-02-23
Messenger channel sync partial outage Resolved
Messenger synchronization
2022-10-25
Major disruptions on WhatsApp APIs Resolved
Whatsapp synchronization
2022-10-22
Major incident on WhatsApp API Resolved
Whatsapp synchronization
2022-08-10
Messages containing links can't be sent through Instagram Messaging Resolved
Instagram synchronization
2022-06-27
Issues with Alchemer survey links Resolved
Other synchronization issues
2022-05-17
Whatsapp - some errors for outbound messages Resolved
Whatsapp synchronization
2021-10-04
Massive incident on Facebook network impacting FB, IG, Whatsapp Resolved
Messenger synchronization Facebook page synchronization Whatsapp synchronization Instagram synchronization
2021-09-02
Instagram App/Website/API seems to be facing issues Resolved
Instagram synchronization
2021-09-01
Survey answers not imported Resolved
Engage Digital
2021-03-22
Shard1 customers see delayed exports on most sources Resolved
Engage Digital

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