Redox Engine Status
Real-time status, uptime history and incident reports for Redox Engine.
Operational
All systems are operational. No ongoing Redox Engine outages.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalScienceIO ScienceIO API Operational
CommonWell Operational
Polling Operational
Hosting Operational
Traffic Processing Operational
Alerting Operational
Clinical Networks Operational
redoxengine.com Operational
VPN Operational
Carequality Operational
DirectTrust Operational
Hosting Operational
AWS ec2-us-west-2 Operational
Dashboard Tools Operational
Data Models Operational
Third Party Services Operational
Verato EMPI Operational
AWS ec2-us-west-1 Operational
Logs (view/search) Operational
RLS Operational
Platform API Operational
AWS ec2-us-east-1 Operational
Developer Docs Operational
IMO Codeset Normalization Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-06
Issue with outgoing VPN traffic Resolved
2026-04-13
Increased rate of errors for Carequality queries Resolved
2026-03-16
Partial Log Delay Resolved
2026-03-05
Unexpected Dashboard Alerting Outage Resolved
2026-02-27
Delays in message processing for Data on Demand Resolved
2026-02-26
Log processing is delayed Ongoing
2026-02-23
VPN Degradation for subset of VPN tunnels Ongoing
Latency in viewing logs Resolved
Issue With Message Processing Ongoing
2026-02-10
Polling traffic delayed Resolved
2026-02-06
Increased errors on Carequality Location queries Resolved
2026-02-02
Delayed Dashboard message/transmission logs Resolved
2026-01-21
Delayed Dashboard message/transmission logs Resolved
2026-01-14
Increased message traffic latency Resolved
2025-12-01
Message Visibility and Customer Alerting Issue Resolved
2025-10-29
Message processing capacity reduced. Delays are expected. Resolved
2025-10-27
Alert emails paused Resolved
2025-09-30
Logs observability is delayed, some processing impacted Ongoing
2025-09-29
Flat File SFTP Not Processing Resolved
Increased message traffic latency Ongoing
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