Prompt.io Status

Real-time status, uptime history and incident reports for Prompt.io.

Operational

All systems are operational. No ongoing Prompt.io outages.

Service Health — Last 24 Hours

24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data

Component Status

All systems operational
mailgun API Operational
Twilio SMS Operational
Upstream Telephony Operational
Prompt.io (Production) - Agent Tools Operational
mailgun Outbound Delivery Operational
AWS ec2-us-west-2 Operational
mailgun Inbound email processing Operational
mailgun SMTP Operational
Prompt.io (Production) - API Operational
AWS rds-us-west-2 Operational
Twilio MMS Operational
PULSE Operational

Uptime Statistics

100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked

Recent Incidents & Outages

View official page
2026-02-18
Wallet Card Invitation URLs Intermittently Unavailable Resolved
2025-12-07
PULSE Portal Down for Maintenance Resolved
PULSE
2024-08-28
Upstream messaging provider Issue for some accounts Resolved
Prompt.io (Production) - API Prompt.io (Production) - Agent Tools
2023-09-08
Smart links sent via broadcast issues Resolved
Prompt.io (Production) - API Prompt.io (Production) - Agent Tools
2023-03-14
Deliverability to T-Mobile experiencing issues. Resolved
Prompt.io (Production) - API Prompt.io (Production) - Agent Tools
2022-10-31
MMS Delivery Delays of up to 30 minutes Resolved
Prompt.io (Production) - API Prompt.io (Production) - Agent Tools
2022-09-07
Message delivery delays from upstream providers Resolved
Prompt.io (Production) - API Prompt.io (Production) - Agent Tools
2022-06-21
Issue with new CSV Imports Resolved
Prompt.io (Production) - API Prompt.io (Production) - Agent Tools
2022-06-13
10DLC number assignment delayed Resolved
Prompt.io (Production) - API Prompt.io (Production) - Agent Tools
2022-06-07
Delay in usability for newly provisioned texting channels caused by upstream provider issues Resolved
Prompt.io (Production) - API Prompt.io (Production) - Agent Tools
2022-05-31
Difficulty logging in reported for a small number of organizations Resolved
Prompt.io (Production) - API Prompt.io (Production) - Agent Tools
2022-04-04
SSL Certificate Issue Resolved
2022-02-26
Some organizations may be experiencing service disruption Resolved
Prompt.io (Production) - API Prompt.io (Production) - Agent Tools
2022-01-21
Message Delivery Delays Resolved
Prompt.io (Production) - API Prompt.io (Production) - Agent Tools
2022-01-14
Upstream telephony issues Resolved
Prompt.io (Production) - API Prompt.io (Production) - Agent Tools
2021-12-15
Major outage at AWS affecting Prompt.io services (and tens of thousands of other sites worldwide). Resolved
Prompt.io (Production) - API AWS ec2-us-west-2 AWS rds-us-west-2
Instant App / Prompt Exchange links are experiencing issues. We are investigating this and will update shortly. Resolved
Prompt.io (Production) - API Prompt.io (Production) - Agent Tools AWS ec2-us-west-2
Instant App Link Opening Issue Resolved
Prompt.io (Production) - Agent Tools
Major outage at AWS affecting Prompt.io Resolved
2020-10-22
Experiencing degraded performance Resolved
Prompt.io (Production) - API Prompt.io (Production) - Agent Tools

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