Prompt.io Status
Real-time status, uptime history and incident reports for Prompt.io.
Operational
All systems are operational. No ongoing Prompt.io outages.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalmailgun API Operational
Twilio SMS Operational
Upstream Telephony Operational
Prompt.io (Production) - Agent Tools Operational
mailgun Outbound Delivery Operational
AWS ec2-us-west-2 Operational
mailgun Inbound email processing Operational
mailgun SMTP Operational
Prompt.io (Production) - API Operational
AWS rds-us-west-2 Operational
Twilio MMS Operational
PULSE Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-02-18
Wallet Card Invitation URLs Intermittently Unavailable Resolved
2025-12-07
PULSE Portal Down for Maintenance Resolved
2024-08-28
Upstream messaging provider Issue for some accounts Resolved
2023-09-08
Smart links sent via broadcast issues Resolved
2023-03-14
Deliverability to T-Mobile experiencing issues. Resolved
2022-10-31
MMS Delivery Delays of up to 30 minutes Resolved
2022-09-07
Message delivery delays from upstream providers Resolved
2022-06-21
Issue with new CSV Imports Resolved
2022-06-13
10DLC number assignment delayed Resolved
2022-06-07
Delay in usability for newly provisioned texting channels caused by upstream provider issues Resolved
2022-05-31
Difficulty logging in reported for a small number of organizations Resolved
2022-04-04
SSL Certificate Issue Resolved
2022-02-26
Some organizations may be experiencing service disruption Resolved
2022-01-21
Message Delivery Delays Resolved
2022-01-14
Upstream telephony issues Resolved
2021-12-15
Major outage at AWS affecting Prompt.io services (and tens of thousands of other sites worldwide). Resolved
Instant App / Prompt Exchange links are experiencing issues. We are investigating this and will update shortly. Resolved
Instant App Link Opening Issue Resolved
Major outage at AWS affecting Prompt.io Resolved
2020-10-22
Experiencing degraded performance Resolved
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DownDetector | IsItDownRightNow | StatusPage.io |
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Crowdsourced + Monitoring
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Crowd-sourced | ||
| Slack & Teams alerts | Paid only | |||
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| Component-level status | ||||
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| Custom webhooks | Paid only | |||
| Free tier | Limited |
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