Palo Alto Networks Cloud Services Status

Real-time status, uptime history and incident reports for Palo Alto Networks Cloud Services.

Disruption Detected

One or more components are experiencing issues on Palo Alto Networks Cloud Services.

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Service Health — Last 24 Hours

Updated every 15 min
24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data

Component Status

Some issues detected
APAC-Philippines Operational
FedRAMP High IL4 Operational
Paris (eu-west-3) Operational
China Operational
Qatar Operational
Prisma Cloud Data Security - Americas Operational
Brazil Operational
APAC - Tokyo Operational
India Operational
South Africa Operational
Content Updates (Static) Operational
Singapore Operational
Netherlands - Europe Operational
France Operational
APAC-India West (Location on-boarded prior to version 1.4) Operational
DNS Security Operational
Canada Operational
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
Prisma Cloud Compute ( CWP ) Operational
EMEA-Kenya Operational
Germany Operational
norwayeast Operational
EMEA-Belgium Operational
Switzerland Operational
Americas-Argentina Operational
Taiwan Operational
Prisma Access Operational
Americas-Colombia Operational
uksouth Operational
EMEA-Ireland Operational
UK Operational
United Kingdom Operational
westeurope Operational
Singapore Operational
Cortex Cloud Operational
Americas - US Central Operational
Taiwan Operational
Americas-Ecuador Operational
Germany Operational
spaincentral Operational
EMEA-Saudi Arabia Operational
APAC-Australia Southeast (Location on-boarded prior to version 1.4) Operational
France Operational
EMEA-Russia Northwest Operational
Cloud Manager North America (FedRamp Moderate) Operational
WildFire Germany Cloud Operational
Ireland (eu-west-1) Operational
FedRAMP High IL4 Operational
WildFire EU Regulated Cloud Operational
Netherlands - Europe Operational
WildFire Global Cloud Operational
Europe - app2.eu.prismacloud.io Operational
France Operational
APAC (Singapore) - Prisma SaaS Operational
centralus Operational
Brazil Operational
China - app.prismacloud.cn Operational
Email DLP - Frankfurt Operational
APAC-Hong Kong Operational
Americas - US - app4.prismacloud.io Operational
WildFire Israel Cloud Operational
SSPM - Singapore Operational
Americas-Brazil East Operational
Netherlands - Europe Operational
EMEA-Uzbekistan Operational
Netherlands Operational
Content Package (Applications and Threats Package) Operational
Cloud IP-Tag Collection Operational
EMEA - Netherlands Operational
Israel Operational
Cloud Manager Middle East (Qatar) Operational
Israel Operational
Qatar Operational
WildFire Switzerland Cloud Operational
francecentral Operational
SSPM - London Operational
United States - Iowa Operational
Australia Operational
Spain Operational
Oregon (us-west-2) Operational
EMEA (Frankfurt) - Prisma SaaS Operational
Content Package Operational
uaenorth Operational
WildFire Australia Cloud Operational
APAC-Cambodia Operational
India Operational
Americas-Mexico West Operational
Netherlands - Europe Operational
United States Operational
Israel Operational
Indonesia Operational
Switzerland Operational
Prisma Cloud Application Security Operational
Japan Operational
Cloud Manager Africa (South Africa) Operational
Stockholm (eu-north-1) Operational
ADNS Resolver 96.9.96.9 Operational
Japan Operational
Spain Operational
Americas-US Northwest Operational
Japan Operational
United States - Oregon Operational
Hong Kong Operational
northeurope Operational
EMEA-Bulgaria Operational
APAC-Australia East Operational
Cloud Manager North America (Canada) Operational
United States - West Operational
Americas - Canada - app.ca.prismacloud.io Operational
Saudi Arabia Operational
United States - Americas Operational
United Kingdom Operational
Americas - US - app3.prismacloud.io Operational
AI Model Security Operational
Tokyo (ap-northeast-1) Operational
australiaeast Operational
United Kingdom Operational
Switzerland Operational
australiasoutheast Operational
EMEA-Netherlands South Operational
Americas-US East Operational
United States - Government Operational
AutoFocus Operational
South Korea Operational
Cortex XDR Operational
Spain Operational
Korea Operational
Korea Operational
Germany Operational
SaaS Inline - Singapore Operational
EMEA-Luxembourg Operational
canadaeast Operational
SSPM - North America Operational
Qatar Operational
Zero Touch Provisioning (ZTP) Service Operational
United Kindom Operational
Netherlands - Europe Operational
Switzerland Operational
Qatar Operational
Americas-US Northeast Operational
Americas - US - app.gov.prismacloud.io Operational
APAC-Bangladesh Operational
Israel Operational
Indonesia Operational
switzerlandwest Operational
WildFire U.S. Government Cloud Operational
Taiwan Operational
Australia Operational
Americas-Costa Rica Operational
Americas-Panama Operational
Cape Town (af-south-1) Operational
APAC-Singapore Operational
France - FR - app.fr.prismacloud.io Operational
SaaS API - Japan Operational
Italy Operational
United Kingdom Operational
France Operational
APAC-Vietnam Operational
Poland Operational
IoT/OT Security Operational
WildFire GVS Cloud Operational
Japan Operational
WildFire Indonesia Cloud Operational
Mumbai (ap-south-1) Operational
canadacentral Operational
SaaS API - Frankfurt Operational
South Africa Operational
Israel Operational
Italy Operational
Poland Operational
Switzerland Operational
India Operational
SaaS Inline - Australia Operational
Australia Operational
eastus Operational
Cortex Gateway Operational
Canada Operational
Japan Operational
WildFire Japan Cloud Operational
EMEA-Slovakia Operational
Indonesia Operational
Netherlands - Europe Operational
APAC-Pakistan West Operational
United States - Americas Operational
Korea Operational
United Kingdom - UK - app.uk.prismacloud.io Operational
Switzerland Operational
EDL Hosting Service Operational
Netherlands Operational
Melbourne (ap-southeast-4) Operational
Taiwan Operational
Americas-Brazil Central Operational
Okyo Operational
APAC-Taiwan Operational
APAC-Japan Central (Location on-boarded prior to version 1.4) Operational
Germany Operational
EMEA-Poland Operational
Cloud Manager North America (FedRamp High) Operational
Singapore Operational
South Africa Operational
EMEA-Belarus Operational
Asia Pacific - Japan - app.jp.prismacloud.io Operational
Australia Operational
mexicocentral Operational
Americas-Bolivia Operational
Prisma Access - Autonomous DEM Operational
Americas-US Southwest Operational
Singapore (ap-southeast-1) Operational
EMEA-Switzerland Operational
westcentralus Operational
United States - Americas Operational
United States - Americas Operational
ukwest Operational
AI Red Teaming Operational
EMEA-Liechtenstein Operational
United States - AMERICAS Operational
Osaka (ap-northeast-3) Operational
United States - Fed Operational
Singapore Operational
Qatar Operational
Italy Operational
Americas (US East) - Prisma Cloud Operational
APAC-South Korea Operational
Japan Operational
United States - Americas Operational
India Operational
EMEA-Germany South Operational
EMEA-France South Operational
Prisma Cloud Data Security - European Union Operational
Americas-US West Operational
Cloud Manager North America (United States) Operational
Asia Pacific - India - app.ind.prismacloud.io Operational
US Central - Americas Operational
northcentralus Operational
Cloud Manager APAC (Singapore) Operational
Cloud Discovery Operational
Indonesia Operational
Germany Operational
Indonesia Operational
APAC - Singapore Operational
westus Operational
Americas-US Central Operational
Singapore Operational
Germany Operational
N.California (us-west-1) Operational
EMEA-Italy Operational
South Africa Operational
United States - Government Operational
EMEA-Germany Central (Location on-boarded prior to version 1.4) Operational
Saudi Arabia Operational
India Operational
Americas (Canada) - Prisma Access Operational
Australia Operational
AppID Cloud Engine (ACE) Operational
WildFire Italy Cloud Operational
Asia Pacific - Japan - app.jp.prismacloud.io Operational
SaaS API - India Operational
Germany Operational
Germany Operational
AI Runtime Security API Operational
Canada Operational
FedRAMP Moderate IL2 Operational
Host Compliance Service (HCS) Operational
India Operational
Data Security (SSPM) Operational
EMEA-Greece Operational
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
United Kingdom - UK - app.uk.prismacloud.io Operational
Americas-Mexico Central Operational
Email DLP - North America Operational
Saudi Arabia Operational
Taiwan Operational
United Kingdom Operational
Saudi Arabia Operational
Advanced URL Filtering (AUF) Operational
Cloudservice Operational
EMEA-Czech Republic Operational
WildFire Operational
WildFire Canada Cloud Operational
Netherlands - Europe Operational
southindia Operational
SaaS API - Australia Operational
APAC-Indonesia Operational
Taiwan Operational
EMEA-Denmark Operational
Singapore Operational
Americas - US West Operational
Customer Support Portal Operational
Strata Logging Service Operational
Spain Operational
APAC (Tokyo) - Prisma Access Operational
Americas-Venezuela Operational
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
Cloud Manager APAC (Indonesia) Operational
Cortex XPANSE 2.x Operational
Content Updates Operational
WildFire Brazil Cloud Operational
japaneast Operational
EMEA-Spain Central Operational
Australia Operational
EMEA-France North (Location on-boarded prior to version 1.4) Operational
germanywestcentral Operational
Europe - app2.eu.prismacloud.io Operational
WildFire South Africa Cloud Operational
Germany Operational
SSPM - Frankfurt Operational
United Kingdom Operational
APAC-India West Operational
ADNS Resolver Operational
EMEA-Kuwait Operational
Japan Operational
Germany Operational
Singapore Operational
Prisma Cloud Operational
Cloud Manager APAC (India) Operational
EMEA-UK Operational
France Operational
Americas - US West Operational
EMEA-Romania Operational
EMEA-Jordan Operational
Qatar Operational
FedRamp High Operational
Australia Operational
Israel Operational
Indonesia Operational
United States - Government Moderate Operational
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com Operational
Content Package Operational
Europe - app.eu.prismacloud.io Operational
Spain Operational
APAC-Japan South Operational
South Korea Operational
Korea Operational
Cortex XSOAR 8.x Operational
Americas - US - app.prismacloud.io Operational
Japan Operational
Prisma Access - Insights Operational
United States - Government Operational
APAC - Taiwan Operational
Taiwan Operational
FedRAMP High Operational
WildFire AWF PubSec Cloud(FRM) Operational
FedRAMP Moderate IL2 Operational
EMEA-Austria Operational
EMEA-Andorra Operational
westus2 Operational
China Operational
United States - Americas Operational
United States - Americas Operational
Australia Operational
Cloud User-ID (CUID) Operational
United Kingdom Operational
DLP (NGFW) APAC Operational
edgeSevice (IoT) Operational
WildFire Qatar Cloud Operational
Poland Operational
Cloud Manager APAC (Australia) Operational
Australia Operational
Cloud Deployment Operational
EMEA-UK (Location on-boarded prior to version 1.4) Operational
Data Security (DSPM) Operational
Canada Operational
Data Security (Email DLP) Operational
Americas-Canada East Operational
Japan Operational
Milan (eu-south-1) Operational
AIOps-NGFW Operational
EMEA-Israel Operational
Frankfurt (eu-central-1) Operational
Europe - app.eu.prismacloud.io Operational
EMEA-Russia Central Operational
southcentralus Operational
Switzerland Operational
United Kingdom Operational
EMEA-Ireland (Location on-boarded prior to version 1.4) Operational
southafricanorth Operational
EMEA-Nigeria Operational
Singapore Operational
WildFire South Korea Cloud Operational
APAC-India North Operational
koreacentral Operational
Qatar Operational
DLP Operational
Australia Operational
South Africa Operational
WildFire Singapore Cloud Operational
Spain Operational
Europe Germany Operational
Taiwan Operational
South Africa Operational
Advanced Threat Prevention (ATP) Operational
Threat Vault API - US Operational
Asia Pacific - India - app.ind.prismacloud.io Operational
Indonesia Operational
APAC-Pakistan South Operational
Switzerland Operational
India Operational
APAC-Japan Central Operational
Canada Operational
Prisma Access Agent Manager Operational
Germany - EMEA Operational
WildFire AWF GovCloud(FRH) Operational
EMEA-Egypt Operational
Italy Operational
EMEA-Monaco Operational
EMEA-United Arab Emirates Operational
APAC-South Korea (Location on-boarded prior to version 1.4) Operational
France - FR - app.fr.prismacloud.io Operational
EMEA-Hungary Operational
United States - Americas Operational
Poland Operational
Israel Operational
Cloud Manager Europe (Switzerland) Operational
Australia Operational
Americas - US - app2.prismacloud.io Operational
Data Security (SaaS Security API) Operational
Israel Operational
Cloud NGFW for Azure Operational
Italy Operational
India Operational
EMEA-Slovenia Operational
France Operational
EMEA-Lithuania Operational
SSPM - India Operational
EMEA-Turkey Operational
Americas-US South Operational
Cloud Manager APAC (Japan) Operational
EMEA-South Africa West Operational
Cloud NGFW for AWS Outage
Americas - US - app.gov.prismacloud.io Operational
United States - Americas Operational
Qatar Operational
Canada Operational
Calgary (ca-west-1) Operational
WildFire UK Cloud Operational
Singapore Operational
Americas (US West) - Prisma SaaS Operational
Canada Operational
Germany Operational
EMEA - Netherlands Operational
DSPM - North America Operational
Japan Operational
PAN-DB Cloud Operational
SaaS API - Singapore Operational
APAC-Myanmar Operational
APAC (Mumbai) - Prisma SaaS Operational
brazilsouth Operational
Switzerland Operational
APAC-Australia South Operational
India Operational
Prisma AIRS Operational
Italy Operational
Americas-US West (Location on-boarded prior to version 1.4) Operational
MLAV Cloud Operational
United States - East Operational
EMEA-Germany Central Operational
United Kingdom Operational
Asia Pacific - Australia - app.anz.prismacloud.io Operational
Okyo site Operational
India Operational
Strata Cloud Manager Operational
Saudi Arabia Operational
Italy Operational
Bahrain (me-south-1) Outage
Americas - US - app2.prismacloud.io Operational
United States - Americas Operational
Singapore Operational
Cloud Manager Middle East (Israel) Operational
APAC-Malaysia Operational
Japan Operational
United States - Northern Virginia Operational
Switzerland Operational
France Operational
Netherlands - Europe Operational
Americas - US - app4.prismacloud.io Operational
SaaS API - London Operational
EMEA-South Africa Central Operational
United States - Americas Operational
Poland Operational
Germany Operational
Italy Operational
Saudi Arabia Operational
DLP (NGFW) NAM Operational
Americas-Peru Operational
Saudi Arabia Operational
Americas - US East Operational
Americas-Chile Operational
SaaS Inline - Frankfurt Operational
DLP (NGFW) EU Operational
United States - Americas Operational
United Kingdom Operational
India Operational
APAC-Papua New Guinea Operational
Singapore - APAC Operational
Cloud Identity Engine Operational
FedRAMP Moderate IL2 Operational
File Manager (FileMgr) Operational
Data Security (SaaS Inline) Operational
South Africa Operational
Threat Vault API - EU Operational
WildFire France Cloud Operational
Canada Operational
newzealandnorth Operational
Cloud Manager Middle East (Saudi Arabia) Operational
APAC-Singapore (Location on-boarded prior to version 1.4) Operational
Prisma Access DLP Operational
Hub Operational
Americas-Brazil South (Location on-boarded prior to version 1.4) Operational
Content Updates (Dynamic) Operational
APAC-New Zealand Operational
France Operational
Netherlands - Europe Operational
AIOps-NGFW Operational
United States - Americas Operational
swedencentral Operational
Hyderabad (ap-south-2) Operational
Asia Pacific - Australia - app.anz.prismacloud.io Operational
Device Broker Service Operational
France Operational
Europe United Kingdom Operational
EMEA-Portugal Operational
Canada Operational
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
SaaS Inline - India Operational
Americas-Canada East (Location on-boarded prior to version 1.4) Operational
Canada Central (ca-central-1) Operational
SSPM - Japan Operational
japanwest Operational
Australia Operational
France Operational
Japan Operational
WildFire US Native Cloud Operational
Ohio (us-east-2) Operational
Switzerland Operational
Japan Operational
Singapore Operational
SaaS Inline - London Operational
APAC-India South Operational
EMEA-Finland Operational
SaaS API - North America Operational
WildFire Saudi Arabia Cloud Operational
Spain (eu-south-2) Operational
Germany - EMEA Operational
Sydney (ap-southeast-2) Operational
EMEA-Norway Operational
Australia Operational
WildFire Poland Cloud Operational
Seoul (ap-northeast-2) Operational
WildFire Europe Cloud Operational
United Kingdom Operational
SSPM - Australia Operational
Spain Operational
live.paloaltonetworks.com Operational
India Operational
SaaS Inline - Japan Operational
Canada Operational
Americas-Canada Central Operational
EMEA-Croatia Operational
Wildfire Spain Cloud Operational
Israel Operational
Americas-US Central (Location on-boarded prior to version 1.4) Operational
AI Runtime Security Cloud Operational
United Kingdom Operational
Americas-US Northwest (Location on-boarded prior to version 1.4) Operational
southafricanorth Operational
Americas - US - app3.prismacloud.io Operational
Americas-US East (Location on-boarded prior to version 1.4) Operational
United States - Goverment Operational
Americas-US Southeast Operational
Cortex XSIAM Operational
Cloud Manager Europe (Germany) Operational
EMEA-Germany North Operational
Americas-Canada West Operational
Threat Vault Operational
Hong Kong (ap-east-1) Operational
FedRamp Moderate Operational
Netherlands - Europe Operational
Sao Paulo(sa-east-1) Operational
EMEA-Ukraine Operational
Spain Operational
Canada Operational
London (eu-west-2) Operational
Israel Operational
Korea Operational
EMEA-Moldova Operational
Strata Cloud Manager Operational
Canada Operational
Poland Operational
Saudi Arabia Operational
Qatar Operational
Japan Operational
India Operational
Americas - US - app.prismacloud.io Operational
Switzerland Operational
Threat Vault API - Asia Operational
South Korea Operational
Cloud Manager Europe (France) Operational
WildFire Taiwan Cloud Operational
Canada Operational
United States - Government High Operational
Singapore Operational
United States - Government Operational
SaaS Inline - North America Operational
EMEA-Netherlands Central Operational
eastasia Operational
Americas-Brazil South Operational
DSPM - Europe Operational
N.Virginia (us-east-1) Operational
France Operational
APAC-Australia Southeast Operational
Americas - Canada - app.ca.prismacloud.io Operational
United States - Americas Operational
Korea Operational
Australia Operational
WildFire Delhi Cloud Operational
Canada Operational
switzerlandnorth Operational
Germany Operational
Singapore Operational
FedRAMP Moderate Operational
Threat Vault Web Portal Operational
EMEA (London) - Prisma SaaS Operational
South Africa Operational
Cloud Manager Europe (United Kingdom) Operational
EMEA-Sweden Operational
Americas-Paraguay Operational
Indonesia Operational
APAC-Thailand Operational
Poland Operational
westus3 Operational
WildFire India Cloud Operational
ADNS Resolver 96.9.97.9 Operational
Netherlands - Europe Operational
Poland Operational
italynorth Operational
Singapore Operational
United States - Government Operational
eastus2 Operational
Australia Operational
centralindia Operational
southeastasia Operational
Email DLP - Singapore Operational
China Operational
United Kingdom Operational
Cortex XSOAR 6.x Operational
United States - Americas Operational
israelcentral Operational
EMEA-France North Operational
United States - California Operational
EMEA-Spain East Operational
Americas - US Central Operational

Uptime Statistics

0.00%
Last 30 days
0.00%
Last 90 days
0.00%
Last 365 days
20
Total incidents tracked

Recent Incidents & Outages

View official page
2026-05-20
Content 9104 Pulled Out Resolved
2026-05-21
Prisma Cloud Incident [APP] - Degraded Resolved
Americas - US - app.prismacloud.io
2026-05-14
Cortex Gateway (GOV) is currently experiencing degraded availability affecting the GW login page. Existing active sessions are expected to remain operational. Resolved
United States - Government United States - Goverment United States - Government
app4: Prisma cloud Page is not loading Resolved
Americas - US - app4.prismacloud.io
2026-05-12
Prisma Cloud [App3] - Intermittent login failures Resolved
Americas - US - app3.prismacloud.io
2026-05-11
Incident Notification: Azure Services Service Bus & API Management impacting CNGFW failing across South India & Australia Southeast multiple regions Resolved
australiasoutheast southindia
2026-05-08
AWS us-east-1 outage impacting Cloud NGFW Services Resolved
N.Virginia (us-east-1)
Prisma Cloud [App3] - Intermittent login failures Resolved
2026-05-06
Cortex XDR/XSIAM/XSOAR8/XPANSE/CLOUD - Degraded performance in the US region Resolved
United States - Americas United States - Americas United States - Americas United States - Americas
2026-05-01
Prisma AIRS Product Degradation Resolved
AI Runtime Security API AI Model Security AI Red Teaming
2026-04-30
AWS AP-NORTHEAST-1 outage impacting Cloud NGFW Services. Resolved
Tokyo (ap-northeast-1)
2026-04-27
AWS EU-WEST-3 outage impacting Cloud NGFW Services. Resolved
Paris (eu-west-3)
Azure France Central outage impacting Cloud NGFW Services. Resolved
francecentral
2026-04-24
[Azure] [EastUS] outage impacting Cloud NGFW Services Resolved
eastus
2026-04-17
Prisma Cloud Incident [APP.JP] - Major outage Resolved
Asia Pacific - Japan - app.jp.prismacloud.io
DNS Security issue Resolved
2026-04-16
Enterprise DLP - No Incidents in UIM in US region Resolved
DLP (NGFW) NAM Prisma Access DLP
2026-04-09
Prisma Cloud Incident [APP3] - Delayed asset ingestion Resolved
2026-04-08
Prisma Cloud Incident [APP.CA] - Alerts unavailable Resolved
2026-04-01
WildFire Issue Resolved
WildFire Global Cloud WildFire Europe Cloud WildFire Singapore Cloud WildFire Japan Cloud WildFire UK Cloud WildFire U.S. Government Cloud WildFire Canada Cloud WildFire Australia Cloud WildFire Germany Cloud WildFire India Cloud WildFire Switzerland Cloud WildFire Poland Cloud WildFire Indonesia Cloud WildFire Taiwan Cloud WildFire France Cloud WildFire Qatar Cloud WildFire South Korea Cloud WildFire Israel Cloud WildFire Saudi Arabia Cloud WildFire Italy Cloud Wildfire Spain Cloud WildFire South Africa Cloud WildFire EU Regulated Cloud WildFire US Native Cloud WildFire Delhi Cloud WildFire Brazil Cloud
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