One or more components are currently experiencing issues on Optum Solutions.

Affected Components

Dental Practice Analytic Insights
Patient Engagement & Experience
Financial Clearance Services
Virtual Front Desk
Dental EDI Network
Medical Network APIs
Ambulatory Claims Manager
Payer Finder website and API
Risk Adjustment & Quality
Hospital Bill Audit
Payment Integrity
Provider Directory
Dental Network
Value-Based Care
Shop Book and Pay
Dental Credentialing Manager
Cost Transparency
Dental Claim Attachments
DRG Validation
Revenue Analytics
National Payments Connector
Claims & Denials Management
Hospital Billing Validation/Short Stay Bill Validation
Claims & Denials Advisor
Smart Connect, Smart Appointment Scheduling, & Clinical Care Visits
Government Eligibility, Enrollment & Member Engagement
Medical Network Services (eligibility, enrollment and clearinghouse)
Predictive Engagement
Business Process as a Service (BPaaS)
Dental Converge
Enrollment Advocate (Dual Enrollment, Advocate & Recert Complete, My Advocate, Part D Complete & Community Advocate, SSI Enrollment Advocate)
Risk Adjustment Coding
Third-Party Administration
Dental Revenue Cycle Insights

All Components

Clearance Patient Access Suite: qPay - ✔️
Dental Practice Analytic Insights - ❌
Claims Status API - ✔️
Patient Engagement & Experience - ❌
Clearance Patient Access Suite: Propensity to Pay - ✔️
Enterprise Pharmacy System - ✔️
MedRx - ✔️
Rx Network Solutions ePrescribing - ✔️
Clearance Patient Access Suite: Medical Necessity - ✔️
Financial Clearance Services - ❌
InterQual® AutoReview - ✔️
InterQual® Government Services - ✔️
zStatus page Testing - ✔️
InterQual® Review Manager – Hosted - ✔️
Medicaid Pharmacy Benefits Services - ✔️
Virtual Front Desk - ❌
Explore Dx - ✔️
Payer Enrollment Services - ✔️
Batch claims transmission - ✔️
Dental EDI Network - ❌
Ahi Lobby - ✔️
Medical Network APIs - ❌
Hosted Payer Services (HPS) - ✔️
MedRx Flu - ✔️
Acuity Revenue Cycle Analytics - ✔️
Customer Care Hub - ✔️
InterQual® Coordinated Care - ✔️
Turn Rx - ✔️
Risk View - ✔️
Change Healthcare Enterprise - ✔️
MedRx Commercial - ✔️
Clinical Exchange Labs and Hospitals - ✔️
Contract Manager - ✔️
Clearance Patient Access Suite: Notice of Admission - ✔️
Ambulatory Claims Manager - ❌
CommonWell - ✔️
Payer Finder website and API - ❌
Revenue Performance Advisor - ✔️
Risk Adjustment & Quality - ❌
Hospital Bill Audit - ❌
Clinical Network - ✔️
Remittance/ERA transmission - ✔️
Rx Connect Solution - ✔️
Payment Integrity - ❌
Download Connect - ✔️
Provider Directory - ❌
Settlement Advocate - ✔️
CareSelect® - ✔️
Medical Record Retrieval & Clinical Review - ✔️
Provider Network Optimization - ✔️
Point-of-Sale Rx - ✔️
Rx Secure Site - ✔️
Pulse Revenue Cycle Benchmarking™ - ✔️
Enrollment Central - ✔️
Clearance Patient Access Suite: Patient ID - ✔️
Client Access System - ✔️
Smart Commercial Pharmacy Services - ✔️
ConnectCenter - ✔️
Risk Manager - ✔️
Rx Processor Alerts - ✔️
Provider Manager - ✔️
Dental Network - ❌
Clearance Patient Access Suite - ✔️
HealthQx - ✔️
SmartPay Plus - ✔️
Rx Edit - ✔️
Eligibility API - ✔️
Absolute AR - ✔️
Value-Based Care - ❌
MedRx Medicare - ✔️
Revenue Integrity (Coding Services) - ✔️
Shop Book and Pay - ❌
Medical Record Retrieval - ✔️
Professional Claims API - ✔️
Dental Credentialing Manager - ❌
Real-time eligibility transactions - ✔️
Rx Assist - ✔️
Clearance Patient Access Suite: HL7 - ✔️
Pharmacy Solutions - ✔️
Converge Rx - ✔️
Cost Transparency - ❌
Dental Claim Attachments - ❌
Communications Complete - Payer - ✔️
Claims Responses and Reports API - ✔️
InterQual® Cloud Solutions - ✔️
Pharmacy Benefits & TPA - ✔️
Medical claim attachments - ✔️
DRG Validation - ❌
Clinical Abstraction - ✔️
AhiQA - ✔️
InterQual® Criteria - ✔️
Rx CardFinder Services - ✔️
Clinical Decision Support - ✔️
Revenue Analytics - ❌
Patient Education - ✔️
Patient Engagement Suite - ✔️
Reimbursement Manager - ✔️
Clearance Patient Access Suite: Verifier - ✔️
InterQual® Review Manager – Installed - ✔️
National Payments Connector - ❌
Customer Portals - ✔️
Claims & Denials Management - ❌
Hospital Billing Validation/Short Stay Bill Validation - ❌
Clearance Patient Access Suite: Prior Authorization - ✔️
Prometheus Analytics - ✔️
Institutional Claims API - ✔️
Revenue Cycle Management - ✔️
Claims & Denials Advisor - ❌
Clearance Patient Access Suite: Advocate - ✔️
Clearance Patient Access Suite: Estimator - ✔️
Payment Automation - ✔️
Smart Connect, Smart Appointment Scheduling, & Clinical Care Visits - ❌
Government Eligibility, Enrollment & Member Engagement - ❌
Medical Network Services (eligibility, enrollment and clearinghouse) - ❌
Predictive Engagement - ❌
Business Process as a Service (BPaaS) - ❌
AccuPost - ✔️
Clinical Exchange Channel Partners including ePrescribe and Orders & Results - ✔️
Assurance Reimbursement Management - ✔️
Dental Converge - ❌
Advanced Claim Management - ✔️
Provider Communications and Payment Services - ✔️
Acuity Revenue Cycle Analytics - ✔️
Clearance Patient Access Suite: Bi-directional connectivity - ✔️
Enrollment Advocate (Dual Enrollment, Advocate & Recert Complete, My Advocate, Part D Complete & Community Advocate, SSI Enrollment Advocate) - ❌
Risk Adjustment Coding - ❌
Payer Communications and Payment Services - ✔️
MedRx Medicaid - ✔️
Compliance Reporter - ✔️
Exchange Dx - ✔️
Payer Connectivity Services - ✔️
Rx Network Solutions - ✔️
Third-Party Administration - ❌
InterQual® Customize - ✔️
Dental Revenue Cycle Insights - ❌