Optum Solutions Status
Real-time status, uptime history and incident reports for Optum Solutions.
Operational
All systems are operational. No ongoing Optum Solutions outages.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalClearance Patient Access Suite: qPay Operational
Dental Practice Analytic Insights Operational
Claims Status API Operational
Patient Engagement & Experience Operational
Clearance Patient Access Suite: Propensity to Pay Operational
Pharmacy Software Solutions Operational
MedRx Operational
Rx Network Solutions ePrescribing Operational
Clearance Patient Access Suite: Medical Necessity Operational
Financial Clearance Services Operational
Patient Financial Clearance Operational
InterQual AutoReview Operational
InterQual Government Services Operational
zStatus page Testing Operational
InterQual Review Manager – Hosted Operational
Medicaid Pharmacy Benefits Services Operational
Virtual Front Desk Operational
Explore Dx Operational
Payer Enrollment Services Operational
AHI QA & Lobby Operational
Batch Operational
Dental EDI Network Operational
Ahi Lobby Operational
Medical Network APIs Operational
Hosted Payer Services (HPS) Operational
Clearance Patient Access Operational
MedRx Flu Operational
Acuity Revenue Cycle Analytics Operational
Customer Care Hub Operational
InterQual Coordinated Care Operational
Turn Rx Operational
Risk View Operational
Change Healthcare Enterprise Operational
MedRx Commercial Operational
Clinical Exchange Labs and Hospitals Operational
Contract Manager Operational
Clearance Patient Access Suite: Notice of Admission Operational
Ambulatory Claims Manager Operational
CommonWell Operational
Payer Finder website and API Operational
Revenue Performance Advisor Operational
Risk Adjustment & Quality Operational
Real Time Operational
Batch Operational
Hospital Bill Audit Operational
Clinical Network Operational
Remittance/ERA transmission Operational
Rx Connect Solution Operational
Payment Integrity Operational
TES Ambulatory Operational
Download Connect Operational
Provider Directory Operational
Settlement Advocate Operational
CareSelect Operational
Medical Record Retrieval & Clinical Review Operational
Provider Network Optimization Operational
Point-of-Sale Rx Operational
Rx Secure Site Operational
Pulse Revenue Cycle Benchmarking Operational
Enrollment Central Operational
Clearance Patient Access Suite: Patient ID Operational
Client Access System Operational
Smart Commercial Pharmacy Services Operational
ConnectCenter Operational
Acuity Revenue Cycle Analytics Operational
Risk Manager Operational
Rx Processor Alerts Operational
Provider Manager Operational
Dental Network Operational
Clearance Patient Access Suite Operational
InterQual Operational
HealthQx Operational
SmartPay Plus Operational
Rx Edit Operational
Pharmacy Software Solutions Operational
Eligibility API Operational
Absolute AR Operational
Value-Based Care Operational
MedRx Medicare Operational
Revenue Integrity (Coding Services) Operational
Shop Book and Pay Operational
Medical Record Retrieval Operational
Professional Claims API Operational
Dental Credentialing Manager Operational
Real Time Operational
Rx Assist Operational
Clearance Patient Access Suite: HL7 Operational
Pharmacy Solutions Operational
EngageCare Provider Operational
Converge Rx Operational
EngageCare Provider Operational
Cost Transparency Operational
Payment Integrity Operational
Dental Claim Attachments Operational
Communications Complete - Payer Operational
Claims Responses and Reports API Operational
InterQual Cloud Solutions Operational
Pharmacy Benefits & TPA Operational
Medical claim attachments Operational
DRG Validation Operational
Clinical Abstraction Operational
AhiQA Operational
InterQual Criteria Operational
InterQual Operational
Rx CardFinder Services Operational
Clinical Decision Support Operational
Revenue Analytics Operational
Patient Education Operational
Patient Engagement Suite Operational
Reimbursement Manager Operational
Clearance Patient Access Suite: Verifier Operational
InterQual Review Manager – Installed Operational
National Payments Connector Operational
Customer Portals Operational
Claims & Denials Management Operational
Hospital Billing Validation/Short Stay Bill Validation Operational
Clearance Patient Access Suite: Prior Authorization Operational
TES Ambulatory Operational
Prometheus Analytics Operational
AccuPost Operational
CareSelect Operational
Institutional Claims API Operational
Revenue Cycle Management Operational
Claims & Denials Advisor Operational
Clearance Patient Access Suite: Advocate Operational
Clearance Patient Access Suite: Estimator Operational
Payment Automation Operational
Smart Connect, Smart Appointment Scheduling, & Clinical Care Visits Operational
Clearance Patient Access Operational
Government Eligibility, Enrollment & Member Engagement Operational
Medical Network Operational
Dental Network Operational
Revenue Performance Advisor Operational
Predictive Engagement Operational
Business Process as a Service (BPaaS) Operational
Clinical Exchange Operational
AccuPost Operational
SmartPay Plus Operational
Clinical Exchange Operational
Assurance Reimbursement Management Operational
Dental Converge Operational
AHI QA & Lobby Operational
Assurance Reimbursement Management Operational
Advanced Claim Management Operational
Provider Communications and Payment Services Operational
Acuity Revenue Cycle Analytics Operational
Clearance Patient Access Suite: Bi-directional connectivity Operational
Enrollment Advocate (Dual Enrollment, Advocate & Recert Complete, My Advocate, Part D Complete & Community Advocate, SSI Enrollment Advocate) Operational
Risk Adjustment Coding Operational
Payer Communications and Payment Services Operational
MedRx Medicaid Operational
Compliance Reporter Operational
Pharmacy Data Solutions Operational
Pharmacy Network Solutions Operational
Payer Connectivity Services Operational
Rx Network Solutions Operational
Third-Party Administration Operational
InterQual Customize Operational
Dental Revenue Cycle Insights Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-12
Resolved Notice: RXNS PHARMACY CONNECT (CHC) was facing issue with VPN connection Resolved
2026-05-07
Resolved Notice: RXNS PHARMACY CONNECT -Connections to AL and CT Medicaid were down Resolved
2026-05-04
Resolved Notice - RXN ERX NETWORK - Script Routing Incident: Intermittent Transaction Failure Resolved
Resolved Notice - RXN ENTERPRISE PHARMACY SYSTEM (CHC) - Certificate Expired Exception Resolved
2026-04-30
Resolved: Inhalation Medication/KX Modifier Requirement Changes Resolved
2026-04-22
Resolved Notice - RXSS RXN API - RECAST CLAIM FORMATTER - Users are experiencing latency Resolved
2026-04-20
Resolved Notice - NM CONTRACT MANAGER - Service Disruption Resolved
2026-04-14
Resolved Notice - MEDICAL NETWORK PAYER CONNECTIVITY SERVICES - Medical Network PCS real‑time processing is down. Resolved
2026-04-09
Resolved Notice: TES and PI users are impacted by Zscaler access issue Resolved
2026-04-03
Resolved Notice: Central Services EPR is facing slow response time Resolved
Resolved Notice: Central Services EPR is facing slow response time Resolved
2026-03-20
Resolved Notice: RCMFO CLEARANCE estimator is down Resolved
2026-03-18
Resolved notice - ACCUREG - ENGAGECARE PROVIDER - EngageCare Provider users are unable to login to the application intermittently Resolved
2026-03-14
Resolved Notice - RXNS ERX - Critical connectivity issue affecting transactions routed to Prime Therapeutics / Magellan. Resolved
2026-03-09
Resolved Notice: RECAST CLAIM FORMATTER - Firewall access issue due to IP change from static to dynamic. Resolved
2026-03-07
Resolved Notice - Central service WSO2- facing issues with traffic routed through WSO2 Resolved
2026-03-05
Resolved Notice- RXNS ERX - Rx Connect (Switch) Cloudflare update regarding rxnsconnect.changehealthcare.com Resolved
2026-03-06
Resolved Notice: INTERQUAL CONNECT AWS (PROD) (CHC) - Interqual Connect/Cloud- Service Outage Resolved
Resolved Notice: CENTRAL SERVICE WSO2 (CHC) - Pharmacy customers are unable to search and validate prescribe information Resolved
2026-03-04
Resolved Notice : RCM ASSURANCE - Customers are experiencing errors in Medicare Direct Entry (MDE) jobs Resolved
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