Kindly Status
Real-time status, uptime history and incident reports for Kindly.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalPlatform Operational
Spinnaker Operational
Statistics API Operational
Chat log API Operational
Analytics dashboard Operational
Data capture ingest Operational
Handover API Operational
Plugin integrations Operational
Handover to human chat Operational
Facebook Messenger integration Operational
Email services Operational
Onsite and data capture Operational
Bot message delivery Operational
KPI dashboard Operational
Application API Operational
Platform app Operational
Messaging channels and integrations Operational
Public APIs Operational
Kindly Chat messaging client Operational
Dialogue webhooks Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-20
Performance-issues with AI-matching causing increased fallback rates Ongoing
2026-05-19
LLM issues affecting AI-generated answers Resolved
2026-03-12
Platform is down Resolved
2026-03-07
Partial downtime in analytics Ongoing
2026-02-11
Analytics in Bot Dashboard is down Resolved
2026-01-27
Communication between chat clients and our servers is overloaded because of a reliability update Resolved
2026-01-26
Migration on Kindly Inbox Databases Resolved
2026-01-06
Analytics dashboards fails to load Resolved
2025-11-18
Platform & Chat widget is not accessible Resolved
2025-10-28
Bots & Platform not responding when using Telenor networks Resolved
2025-08-27
Isolated Workstation Configuration Issue Resolved
2025-04-14
Handover to human chat are failing Resolved
2025-03-18
Kindly Inbox (Live chat) responds slowly Resolved
2025-03-13
Handover to human chat are failing Resolved
2025-01-15
Upgrading analytics database Resolved
2025-01-13
Minor degredation in analytics pages Resolved
2024-12-11
Analytics database unplanned maintenance Resolved
2024-11-27
Degraded performance of AI services Resolved
2024-11-14
Issue with service response times Resolved
2024-09-10
Issues with access to the Kindly Platform Resolved
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