HotDoc Status
Real-time status, uptime history and incident reports for HotDoc.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalhotdoc.com.au Operational
Practices Operational
AWS s3-ap-southeast-2 Operational
Dashboard Operational
AWS rds-ap-southeast-2 Operational
AWS secretsmanager-ap-southeast-2 Operational
AWS sso-ap-southeast-2 Operational
Connector Operational
AWS autoscaling-ap-southeast-2 Operational
AWS elasticache-ap-southeast-2 Operational
AWS lambda-ap-southeast-2 Operational
AWS sns-ap-southeast-2 Operational
AWS apigateway-ap-southeast-2 Operational
Other Services Operational
AWS guardduty-ap-southeast-2 Operational
Integrations Operational
AWS sqs-ap-southeast-2 Operational
AWS ecr-ap-southeast-2 Operational
AWS securityhub-ap-southeast-2 Operational
AWS eks-ap-southeast-2 Operational
AWS transfer-ap-southeast-2 Operational
Sidebar Operational
Kiosk Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-18
Degraded performance impacting Payment collection. Resolved
2026-05-06
Syncing Issues affecting Partial Patient Matches Resolved
Kiosk Check-In Not Working Resolved
2026-04-16
Degraded Platform Performance Resolved
2026-03-17
Halo Sync Degradation Resolved
2025-11-24
SMS Replies to appointment reminders not being received Resolved
2025-11-12
Service Disruption - HotDoc Sidebar Resolved
2025-01-29
Payment Request Service Disruption Resolved
2024-08-06
Outage with Core Practice Software Integration Resolved
2024-07-08
Delays in Specialist bookings Resolved
2024-06-11
Processing Delaying with Pin Payments Resolved
2024-06-07
Delays in Specialist bookings Resolved
2024-05-22
Processing Delay for HotDoc Customers Resolved
2024-05-15
Processing Delay for Specialist Bookings Resolved
2024-05-01
PDF Download Error Resolved
2024-04-22
Service Disruption - HotDoc Sidebar Resolved
2024-04-18
Service Disruption Resolved
2024-04-16
SMS Service Disruption Resolved
2024-02-27
Payment Request Service Disruption Resolved
2024-02-21
Service Disruption to hotdoc.com.au Resolved
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| Feature |
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DownDetector | IsItDownRightNow | StatusPage.io |
|---|---|---|---|---|
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| Slack & Teams alerts | Paid only | |||
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| Component-level status | ||||
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| Free tier | Limited |
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