HHAeXchange Status
Real-time status, uptime history and incident reports for HHAeXchange.
Operational
All systems are operational. No ongoing HHAeXchange outages.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalHHAeXchange Operational
Electronic Visit Verification (EVV) / Phone System (IVR) Operational
Secure File Transfer Protocol (SFTP) / Electronic Data Interface (EDI) Operational
Application Programming Interfaces (API) Operational
Call Center Operational
System/Portal Operational
Reports Operational
Mobile App for Caregiver Operational
PreBilling/Billing/Payroll Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-13
System Outage Resolved
2026-04-01
HHAeXchange IVR System Issue Resolved
2026-03-26
Report Generation Issue Resolved
2026-03-19
Visit Processing Delay Resolved
2026-03-25
System Outage Resolved
HI-4057 App1 Login Issues Ongoing
2026-03-24
Intermittent System Slowness Resolved
2026-02-19
EVV Call Linking Issue Resolved
Non-Home Care Portal System Outage Resolved
System Outage Resolved
2026-02-14
Mobile Issue - Investigating Resolved
2026-02-01
Intermittent HHA Exchange Log in error - New York State Resolved
2026-01-26
Intermittent System Outage Resolved
2026-01-19
Non Home Care Portal System Outage Resolved
2026-01-16
System outage for: Alabama, Michigan, Minnesota, Mississippi, New Jersey, Texas, West Virginia. Resolved
2025-12-18
Intermittent System Slowness: NY State Resolved
2025-12-16
Intermittent System Slowness Resolved
2025-11-22
Data processing delays Resolved
2025-11-06
Mobile Issue Resolved
2025-11-05
Mobile Issue - Delay in Mobile App Clock In/Out Reflecting on the Call Dashboard Resolved
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