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You can monitor this service via Pagerly and get instant notifications on Slack, Microsoft Teams, or via Paging when an outage is detected.

Halp Status

Real-time status, uptime history and incident reports for Halp.

Operational

All systems are operational. No ongoing Halp outages.

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Service Health — Last 24 Hours

Updated every 15 min

24h ago18h ago12h ago6h agoNow

Operational Degraded Outage No data

Component Status

All systems operational

Slack Connections Operational

Jira Service Desk Service Desk Web Operational

Slack Login/SSO Operational

Slack Apps/Integrations Operational

Jira Service Desk Service Desk Portal Operational

Slack Apps/Integrations/APIs Operational

Slack Posts/Files Operational

Halp Web Operational

Microsoft Operational

Slack Messaging Operational

Uptime Statistics

100.00%

Last 30 days

100.00%

Last 90 days

100.00%

Last 365 days

Total incidents tracked

Recent Incidents & Outages

View official page

2024-04-09

Halp customers are unable to login with Slack Resolved

Halp Web

2024-02-16

Assist Home not loading for some customers Resolved

Slack Apps/Integrations

2022-11-22

Halp is experiencing a performance degradation Resolved

Halp Web Slack Apps/Integrations

2022-11-18

Delays with ticket creation and reports of duplicate ticket threads Resolved

Halp Web Slack Apps/Integrations

2022-06-13

Email delivery is failing Resolved

2022-06-01

Some teams are impacted by fields being removed when editing tickets Resolved

2022-05-31

Ticket creation is down for some teams. Assist is unable to find forms and is posting an error to Global Admins via the Assist DM Resolved

2022-03-09

Halp is experiencing issues as a result of upstream hosting issues Resolved

Halp Web Slack Apps/Integrations Microsoft

2021-11-29

Comment attachment syncing degraded Resolved

Halp Web

2021-10-21

Halp Web Partial Outage Resolved

Halp Web

2021-10-20

Halp Web degraded Resolved

Halp Web

2021-09-02

Halp tickets are not accessible from the web Resolved

Halp Web

2021-06-30

Issue syncing tickets to Jira Server/Data Center Resolved

Slack Apps/Integrations

2021-06-22

Issue with ticket creation Resolved

Halp Web

2021-06-15

Halp's performance is degraded Resolved

Halp Web Microsoft

2021-04-01

Microsoft Outage Resolved

Microsoft

2021-03-19

Issue with support@halp.com email Resolved

2021-02-08

Halp Web and Ticket Creation Down Resolved

Halp Web Slack Apps/Integrations Slack Apps/Integrations/APIs

2021-01-28

Ticket creation and comment syncing is broken for some customers Resolved

Halp Web Slack Apps/Integrations Slack Apps/Integrations/APIs

2021-01-04

Slack may have trouble loading messages or connecting to Slack Resolved

Slack Apps/Integrations

Feature Comparison

Pagerly vs. Other Monitoring Tools

Feature	Pagerly	DownDetector	IsItDownRightNow	StatusPage.io
Real-time checks (60s)	Crowdsourced + Monitoring	Crowd-sourced
Slack & Teams alerts				Paid only
On-call auto-paging
Component-level status
Monitor 3,000+ services			Limited
Custom webhooks				Paid only
Free tier				Limited