Groove Status

Real-time status, uptime history and incident reports for Groove.

Operational

All systems are operational. No ongoing Groove outages.

Service Health — Last 24 Hours

24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data

Component Status

All systems operational
Inbox API Operational
Inbox Channels Operational
Social Operational
Blog Operational
Knowledge Bases Operational
Web App Operational
Live Chat Operational
Email Operational
Reports API Operational
Slack Integration Operational

Uptime Statistics

100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked

Recent Incidents & Outages

View official page
2026-05-12
Web application and API outage Resolved
Web App Inbox API
2026-05-11
Web application and API outage Resolved
Web App Inbox API
2026-04-11
Audit system errors causing degraded performance Resolved
2025-06-02
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail) Resolved
Email Web App Inbox API
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail) Resolved
Web App Inbox API Reports API
2024-12-02
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail) Resolved
Email Social Web App Live Chat Inbox API Knowledge Bases
2024-11-29
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail) Resolved
Email Social Web App Live Chat Inbox API Knowledge Bases Reports API Blog Slack Integration
2024-11-25
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail) Resolved
Email Social Web App Live Chat Inbox API Knowledge Bases Reports API Slack Integration
2024-09-26
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates) Resolved
Email Social Web App Live Chat Inbox API Knowledge Bases Slack Integration
2024-09-16
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates) Resolved
Web App Inbox API
2024-09-10
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates) Resolved
Email Social Web App Live Chat Inbox API Knowledge Bases Reports API
2024-06-20
Live Chat delayed messages Resolved
2024-06-19
Live chat delays Resolved
2024-05-14
Service outage Resolved
2024-02-27
Attachment issue - between 12:10 UTC and 4:10 UTC Resolved
Web App
2023-12-05
New slack connections restricted Resolved
Slack Integration
2023-09-13
Meta Outage - affecting Instagram and Messenger connectivity Resolved
2023-09-06
Degraded service on Groove inbox (delay on incoming tickets, logging in, live chat, ticket updates) Resolved
Web App Inbox API
2023-06-27
Meta Messenger API Outage Resolved
Social
2023-02-14
[Outage] Groove Web App Unavailable Resolved
Web App Inbox API

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