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Grasshopper Status

Real-time status, uptime history and incident reports for Grasshopper.

Operational

All systems are operational. No ongoing Grasshopper outages.

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Service Health — Last 24 Hours

Updated every 15 min

24h ago18h ago12h ago6h agoNow

Operational Degraded Outage No data

Component Status

All systems operational

GoTo Meeting Operational

Customer Engagement Operational

OpenVoice Operational

GoTo StatusPage Operational

Hamachi Operational

GoToMyPC Operational

GoTo Assist Remote Support v5 API Operational

GoTo Connect API Operational

Goto Resolve Knowledge Base API Operational

VoIP Calls - GoTo Connect Mobile Operational

Rescue Lens Operational

SCIM API Operational

GoTo Resolve MDM API Operational

GoTo Assist Remote Support API Operational

Contact Center (Business Communication) Operational

VoIP Calls - GoTo Connect Web Operational

join.me Operational

LogMeIn Resolve (Remote Support) Operational

Grasshopper (Business Communication) Operational

GoTo API Operational

GoTo Training Operational

Authentication API Operational

Admin API Operational

Support Operational

Fax Operational

PSTN Calls - Outbound Operational

GoToMyPC, Pro, Central, and Hamachi (Remote Access) Operational

GoTo Assist Corporate API Operational

GoTo Assist Remote Support v5 Operational

Messaging - Chat Operational

Devices Operational

Rescue Live Control Operational

Messaging - SMS Operational

Grasshopper Operational

GoTo Meeting, GoTo Webinar, and Collaboration Tools Operational

Miradore Operational

GoTo Training API Operational

Rescue Live Guide Operational

New purchases Operational

GoTo Assist Service Desk API Operational

GoTo Assist Corporate Operational

GoTo Developer Center Frontend Operational

GoTo Stage Operational

Customer Engagement (Business Communication) Operational

VoIP Calls - Deskphones Operational

Subscription Management Operational

PSTN Calls - Inbound Operational

Administration Portal Operational

Self Serve Operational

Trial initiation Operational

CC-Pro Operational

Contact Center Operational

GoTo Connect (Business Communication) Operational

Rescue Operational

Reporting Operational

LogMeIn Miradore (Mobile Device Management - MDM) Operational

GoTo Resolve Recording and Session API Operational

GoTo Meeting API Operational

GoTo Assist Remote support v4 Operational

Remote Execution Operational

GoTo Assist Service Desk Operational

Rescue Live Lens Operational

GoTo Webinar Operational

Rescue and GoToAssist (Remote Support) Operational

Pro/Central Operational

Helpdesk Operational

MDM Operational

Purchase & Subscription Operations Operational

GoTo Webinar API Operational

Uptime Statistics

100.00%

Last 30 days

100.00%

Last 90 days

100.00%

Last 365 days

Total incidents tracked

Recent Incidents & Outages

View official page

2026-05-13

LogMeIn Rescue, Pro, and Central - Issue downloading Rescue and Pro/Central applets Resolved

Rescue Pro/Central

2026-05-08

Grasshopper - Login Issues Resolved

Grasshopper

2026-05-07

GoTo Connect - Call Recording and Transcript Resolved

GoTo Connect API

2026-05-06

GoTo App - Cannot connect Resolved

VoIP Calls - GoTo Connect Web

2026-04-20

GoTo Meeting VoIP Calls - GoTo Connect Web GoTo Webinar Helpdesk GoTo Meeting API VoIP Calls - GoTo Connect Mobile GoTo Training GoTo Connect API Messaging - SMS Messaging - Chat Administration Portal Admin API Authentication API

2026-04-15

GoTo Connect VoIP Phones Calls - Intermittent Call Failures (503 Errors) Resolved

PSTN Calls - Inbound

2026-04-06

GoTo Connect Call Quality issue Resolved

VoIP Calls - GoTo Connect Web VoIP Calls - GoTo Connect Mobile

2026-03-25

GoTo Connect - Call audio quality Resolved

VoIP Calls - Deskphones VoIP Calls - GoTo Connect Web VoIP Calls - GoTo Connect Mobile PSTN Calls - Inbound PSTN Calls - Outbound

2026-03-18

GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions Resolved

GoTo Meeting GoTo Webinar GoTo Training

2026-02-27

GoTo Contact Center – Call queue distribution issues Resolved

Contact Center

GoTo Connect – Inbound PSTN Calls Not Connecting Resolved

2026-01-27

Other - database replication lag to remote regions Resolved

Administration Portal

2026-01-22

Pro and Central - Outlook and Microsoft 365 Resolved

Grasshopper Pro/Central Administration Portal

2026-01-21

Email delivery issues Resolved

Pro/Central Administration Portal

2026-01-18

GoTo Connect - inbound/outbound call failure in livephx Resolved

VoIP Calls - Deskphones VoIP Calls - GoTo Connect Web VoIP Calls - GoTo Connect Mobile PSTN Calls - Inbound PSTN Calls - Outbound

2025-12-18

GoTo Connect - Softphone call issues Resolved

VoIP Calls - GoTo Connect Web VoIP Calls - GoTo Connect Mobile

2025-11-26

GoTo Training - Join/Scheduling training sessions Resolved

GoTo Training

2025-10-29

LogMeIn Resolve, GoToMyPC and Pro/Central - Issues with the application Resolved

Pro/Central Miradore MDM Remote Execution join.me

2025-10-26

GoToMyPC - Application in-accessible Resolved

GoToMyPC

2025-10-21

GoTo Connect VoIP Phones Calls - Audio degradation Resolved

PSTN Calls - Outbound

Feature Comparison

Pagerly vs. Other Monitoring Tools

Feature	Pagerly	DownDetector	IsItDownRightNow	StatusPage.io
Real-time checks (60s)	Crowdsourced + Monitoring	Crowd-sourced
Slack & Teams alerts				Paid only
On-call auto-paging
Component-level status
Monitor 3,000+ services			Limited
Custom webhooks				Paid only
Free tier				Limited