Gorgias Status
Real-time status, uptime history and incident reports for Gorgias.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalChargebee API (EU) Operational
Aircall Aircall Apps Operational
Gmail Operational
SMS Operational
Customer Help Center website Operational
Twitter Operational
aus-southeast1-fcb9 Operational
europe-west3-86c1 Operational
Email Operational
Smooch Core API Operational
Web App Operational
Google Cloud Platform Google Compute Engine Operational
Order Management Operational
Automate Operational
Chargebee Admin Console (US) Operational
Campaigns Operational
Google Cloud Platform Google Cloud SQL Operational
Chargebee Webhooks (US) Operational
Helpdesk Operational
Helpdesk Clusters Operational
Helpdesk Integrations Operational
Mailgun SMTP Operational
Chargebee Anrok Operational
Shopify integration Operational
Help Center Operational
us-east1-2607 Operational
Instagram Direct Messages Operational
Chargebee Accounting Services Operational
us-east4-65cd Operational
AI Agent Operational
Google Cloud Platform Google Cloud Storage Operational
Shopify API & Mobile Operational
Google Cloud Platform Google Cloud DNS Operational
Mailgun API Operational
WhatsApp Operational
Custom Domains Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
europe-west4-e7f4 Operational
Chargebee Webhooks (AU) Operational
Chargebee Email Notifications (US) Operational
Flows Operational
Google Cloud Platform Google Container Engine Operational
Mailgun inbound email Operational
us-east4-5f09 Operational
Google Cloud Platform Google Cloud Networking Operational
Chargebee API (US) Operational
Mailgun outbound email Operational
Facebook Posts & Comments Operational
Yotpo Operational
Chargebee Admin Console (AU) Operational
REST API Operational
Chargebee Email Notifications (EU) Operational
Chargebee Email Notifications (AU) Operational
us-east1-635c Operational
ReCharge integration Operational
Chargebee RevRec Portal Operational
Stripe API Operational
Live Chat Operational
Native Phone Operational
REST API Operational
Infrastructure & Cloud Operational
Outlook Operational
Instagram comments Operational
Aircall Public API Operational
us-central1-c433 Operational
Mobile Apps Operational
Website Operational
Google Cloud Platform Google Kubernetes Engine Operational
us-east1-c94b Operational
Chargebee Webhooks (EU) Operational
Convert Operational
Facebook Messenger Operational
Chargebee API (AU) Operational
us-central1-d8ff Operational
Chargebee Reporting and Analytics Operational
Chargebee Admin Console (EU) Operational
europe-west1-c511 Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-21
Some merchands are reporting orders missing from the widgets / search Resolved
Ticket Search is delaying on one of the helpdesk cluster Resolved
2026-05-18
Ticket view count is not updating on some accounts. Resolved
2026-05-07
Delayed or missing view counts Resolved
2026-05-06
Delayed ticket search results Resolved
2026-04-24
Account signup form reports errors Resolved
2026-04-17
Message processing has been restored across all affected services Resolved
2026-04-09
Some customers may experience delayed ticket and order updates or missin... Resolved
europe-west1-c511 cluster experiencing partial outage Resolved
No live updates on some Helpdesks hosted in Europe Resolved
2026-04-06
Customers' search not up to date Resolved
2026-04-03
Automation Rules Not Triggering Resolved
2026-03-27
Billing Incident Affecting Some Automation Usage Events from March 16 to March 20, 2026 Resolved
2026-03-26
AI Agent not processing email tickets Resolved
2026-03-20
AI Agent and Automation analytics are delayed Resolved
2026-03-17
Issues with Rule Execution and delivery of messages on europe-west4-e7f4 Resolved
2026-03-16
Outlook Email Integration - Disconnected Resolved
2026-03-09
Bad gateway error when accessing the helpdesk Resolved
The chat application is unavailable Resolved
Analytics delayed for some users Resolved
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