Gorgias Status
Real-time status, uptime history and incident reports for Gorgias.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalChargebee API (EU) Operational
Aircall Aircall Apps Operational
Gmail Operational
SMS Operational
Customer Help Center website Operational
Twitter Operational
aus-southeast1-fcb9 Operational
europe-west3-86c1 Operational
Email Operational
Smooch Core API Operational
Web App Operational
Google Cloud Platform Google Compute Engine Operational
Order Management Operational
Automate Operational
Chargebee Admin Console (US) Operational
Campaigns Operational
Google Cloud Platform Google Cloud SQL Operational
Chargebee Webhooks (US) Operational
Helpdesk Operational
Helpdesk Clusters Operational
Helpdesk Integrations Operational
Mailgun SMTP Operational
Chargebee Anrok Operational
Shopify integration Operational
Help Center Operational
us-east1-2607 Operational
Instagram Direct Messages Operational
Chargebee Accounting Services Operational
us-east4-65cd Operational
AI Agent Operational
Google Cloud Platform Google Cloud Storage Operational
Shopify API & Mobile Operational
Google Cloud Platform Google Cloud DNS Operational
Mailgun API Operational
WhatsApp Operational
Custom Domains Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
europe-west4-e7f4 Operational
Chargebee Webhooks (AU) Operational
Chargebee Email Notifications (US) Operational
Flows Operational
Google Cloud Platform Google Container Engine Operational
Mailgun inbound email Operational
us-east4-5f09 Operational
Google Cloud Platform Google Cloud Networking Operational
Chargebee API (US) Operational
Mailgun outbound email Operational
Facebook Posts & Comments Operational
Yotpo Operational
Chargebee Admin Console (AU) Operational
REST API Operational
Chargebee Email Notifications (EU) Operational
Chargebee Email Notifications (AU) Operational
us-east1-635c Operational
ReCharge integration Operational
Chargebee RevRec Portal Operational
Stripe API Operational
Live Chat Operational
Native Phone Operational
REST API Operational
Infrastructure & Cloud Operational
Outlook Operational
Instagram comments Operational
Aircall Public API Operational
us-central1-c433 Operational
Mobile Apps Operational
Website Operational
Google Cloud Platform Google Kubernetes Engine Operational
us-east1-c94b Operational
Chargebee Webhooks (EU) Operational
Convert Operational
Facebook Messenger Operational
Chargebee API (AU) Operational
us-central1-d8ff Operational
Chargebee Reporting and Analytics Operational
Chargebee Admin Console (EU) Operational
europe-west1-c511 Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-07-22
Temporary unavailability of the e-commerce data service Resolved
2026-07-17
Realtime updates lagging on us-cental-d8ff cluster Resolved
2026-07-15
Store website and URLs sync failures Resolved
2026-07-17
Helpdesk service disruption on us-east1-2607 Resolved
2026-07-16
[AI Agent][API] Elevated 5XX errors on the AI Agent API Resolved
2026-07-15
AI Agent knowledge retrieval degradation Resolved
2026-07-07
High Latency in Helpdesk Resolved
2026-07-03
Files cannot be opened in the ticket attachments and pasted files Resolved
2026-07-01
Helpdesk general slowness Resolved
2026-06-29
Degraded performance of analytics services Resolved
Delayed Search Results for Recent Tickets Resolved
2026-06-25
europe-west3 — Stale views data and missing ticket counts Resolved
2026-06-24
Shopify degraded performance Resolved
2026-06-22
Chat are not working properly Resolved
2026-06-12
WhatsApp, Instagram and Facebook messages might be delayed Resolved
2026-06-11
Delays in HTTP integrations for some accounts Resolved
2026-06-07
Elevated latency in ecommerce data processing on the Australian region Resolved
2026-06-05
Customer data in cluster us-east4-5f09 has lag Resolved
2026-06-04
brief delay in subscription & invoice updates Resolved
2026-05-27
AI Agent degraded performance Resolved
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| Feature |
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DownDetector | IsItDownRightNow | StatusPage.io |
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| Free tier | Limited |
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