Firstup Status
Real-time status, uptime history and incident reports for Firstup.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalSendGrid API v3 Operational
Platforms Operational
User Sync Operational
Creator Studio Operational
Web Experience Operational
US Firstup Platform Operational
Ecosystem Operational
Image Transformation API Operational
Products Operational
Connect Operational
Campaign Delivery Operational
3rd-Party Dependencies Operational
Integrations Operational
EU Firstup Platform Operational
Mobile Experience Operational
Identity Access Management Operational
Zoom Zoom Virtual Agent Operational
Partner API Operational
Classic Studio Operational
Microapps Operational
Insights Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-05-07
Platform Service Degradation - Comments Report Disabled Resolved
2026-02-10
DNS issues have made Firstup Studio unavailable to some Ongoing
2025-12-19
EU Communities - Email campaign sending delayed Ongoing
2025-12-10
Platform Service Degradation - Branding accent color shows as red Ongoing
2025-11-25
Some images requiring 3rd party transformation, not rendering as expected on Studio and Web Experience Ongoing
2025-11-14
User Imports stuck in Created status Ongoing
2025-10-10
Web Experience is unavailable Ongoing
2025-10-20
Some services remain degraded including Insights reporting and intermittent image loading on Web Experience Ongoing
Third Party Service AWS issue causing Studio and Web Experience to be unavailable Ongoing
2025-10-09
Platform Service Unavailable - Insights Reports Ongoing
2025-09-17
Platform Service Degradation: Error adding a link to a link block Ongoing
2025-08-05
Web Experience is displaying a 'signed out..' error for some programs when trying to access. Ongoing
2025-08-04
Web Experience service disruption... Ongoing
2025-08-15
User Sync (User File Processing) Service Disruption Ongoing
2025-07-08
Platform Services Degradation: Unrealistic email campaign delivery/open metrics Ongoing
2025-07-23
Platform Services Degradation: Direct Delivery and Audiences stuck loading Ongoing
2025-05-15
Employee Experience and Shortcuts Service Disruption Ongoing
2025-05-06
EU - Intermittent unavailability issues are being experienced for both Studio and Web Experience Ongoing
2025-04-23
Some email delays due to 3rd party incident Resolved
2025-03-26
Platform Service Degradation - Error message while trying to access the Employee Experience Ongoing
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