Cigo Status

Real-time status, uptime history and incident reports for Cigo.

Operational

All systems are operational. No ongoing Cigo outages.

Service Health — Last 24 Hours

24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data

Component Status

All systems operational
Home page Operational
Services Operational
APIs Operational
Android Operational
Mobile applications Operational
Dispatch Web Platform Operational
Operator API Operational
Maps Operational
iOS Operational
Public API Operational
Customer Tracker Operational
Outbound SMS Service Operational
Outbound Email Service Operational
Routing and Itinerary Optimization Operational
Notifications Operational
Web applications Operational

Uptime Statistics

100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked

Recent Incidents & Outages

View official page
2025-10-29
Incident Notice: Microsoft Azure Outage Resolved
Dispatch Web Platform Public API iOS Routing and Itinerary Optimization Operator API Android Maps Customer Tracker Notifications Outbound Email Service Outbound SMS Service Home page
2025-09-15
SSL Certification Issue Affecting Import Tool and Confirmation Module Notifications Ongoing
Dispatch Web Platform Outbound Email Service Outbound SMS Service
2025-07-18
Incident: Web Application Outage Resolved
Dispatch Web Platform Public API iOS Operator API Android Customer Tracker Notifications
2025-06-23
Degraded Platform Performance Due to Ongoing System Update Resolved
Dispatch Web Platform Public API iOS Operator API Android Customer Tracker Outbound Email Service Outbound SMS Service
2025-03-18
Network Degradation Impacting Cigo Services Ongoing
Dispatch Web Platform Public API Operator API Customer Tracker
2024-11-14
DNS and Network Downtime for cigotracker.com and cigopay.com Resolved
2024-08-11
Email Consumer Disruption and Queue Management Issue Impacting Notification Service Resolved
2024-07-30
Azure Outage Resolved
Dispatch Web Platform Public API iOS Routing and Itinerary Optimization Operator API Android Maps Customer Tracker Notifications Outbound Email Service Outbound SMS Service Home page
2024-05-30
SMS and Email Notifications Service Outage Resolved
Outbound Email Service Outbound SMS Service
2024-05-17
SMS Notifications Service Outage Resolved
Outbound SMS Service
2024-05-07
Homepage Accessibility Issue Resolved
Home page
2024-04-23
Cigo Pay Tip Submission Error (April 23rd, 6 PM EDT - April 24th, 1 PM EDT) Resolved
2024-01-21
Unplanned Platform Downtime (Cloud Vendor Outage) Ongoing
Dispatch Web Platform Public API iOS Routing and Itinerary Optimization Operator API Android Maps Customer Tracker Notifications Outbound Email Service Outbound SMS Service
2023-11-22
Intermittent platform availability issue Resolved
Dispatch Web Platform Public API Routing and Itinerary Optimization Operator API Maps Customer Tracker Notifications Outbound Email Service Outbound SMS Service
2023-09-13
Degraded web and mobile app performance due to server connectivity issues Ongoing
Dispatch Web Platform Public API Routing and Itinerary Optimization Operator API Customer Tracker Notifications Outbound Email Service Outbound SMS Service
2023-04-20
Gateway connection errors Resolved
Dispatch Web Platform Public API iOS Routing and Itinerary Optimization Operator API Android Maps Customer Tracker Notifications Outbound Email Service Outbound SMS Service
2023-01-25
Microsoft Azure networking outage Resolved
2022-09-07
DNS connectivity issues Resolved
Dispatch Web Platform Public API iOS Routing and Itinerary Optimization Operator API Android Maps Customer Tracker Notifications Outbound Email Service Outbound SMS Service
2022-08-31
Issues with routing and route optimization Resolved
Routing and Itinerary Optimization
2022-02-11
System outage Ongoing
Dispatch Web Platform Public API iOS Routing and Itinerary Optimization Operator API Android Maps Customer Tracker Notifications Outbound Email Service Outbound SMS Service

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