BCycle Status

Real-time status, uptime history and incident reports for BCycle.

Operational

All systems are operational. No ongoing BCycle outages.

Service Health — Last 24 Hours

24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data

Component Status

All systems operational
DEN - BCycle Admin Operational
LAX - Portal API Operational
Identity Service Operational
PHL - Portal API Operational
Service Fabric Operational
Program Websites Operational
Stripe Checkout.js Operational
IoT Hub Operational
BCycle Admin Operational
GBFS Operational
Portal API Operational
Credit Call - Hosted Payment/eKashu Operational
Kiosk Client and 3.0 Dock System Services Operational
BCycle Mobile App Operational
LAX - BCycle Admin Operational
Twilio SMS Long Code, North America Operational
Kiosk Client Installation Operational
PHL - BCycle Admin Operational
3rd Party Services Operational
3.0 Dock Monitor Operational
Stream Analytics Operational
MDS Operational
DEN - Portal API Operational

Uptime Statistics

100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked

Recent Incidents & Outages

View official page
2026-05-04
Unable to re-image kiosk client Resolved
Kiosk Client Installation
2026-02-19
Mobile App Intermittent Crashes Resolved
BCycle Mobile App
2026-01-28
Reported Issues in Admin Resolved
DEN - BCycle Admin
2026-01-14
Refresh issue for reporting data Resolved
DEN - BCycle Admin PHL - BCycle Admin LAX - BCycle Admin
2025-11-18
Admin grid pages not loading Resolved
DEN - BCycle Admin PHL - BCycle Admin LAX - BCycle Admin
2025-10-02
Limited report availability Resolved
DEN - BCycle Admin PHL - BCycle Admin LAX - BCycle Admin
2025-09-28
Twilio Outage Affecting SMS Verification Resolved
Twilio SMS Long Code North America BCycle Mobile App
2025-08-22
Server Degraded Performance Issue Resolved
Service Fabric
2025-08-04
BCycle Mobile and Admin issues reported Resolved
DEN - BCycle Admin DEN - Portal API PHL - Portal API Service Fabric LAX - Portal API Identity Service BCycle Mobile App
2025-07-15
Admin Home Dashboard - Reporting Data Incorrect Resolved
DEN - BCycle Admin PHL - BCycle Admin LAX - BCycle Admin
2025-07-05
Admin Inconsistencies & Trips Not Closing (Denver Tenant) Resolved
DEN - BCycle Admin
2025-06-07
Admin dashboard error blocking user access and program websites inaccessible Resolved
DEN - BCycle Admin Program Websites
2025-05-07
App Crashing on User Settings Page Resolved
BCycle Mobile App
2025-04-29
3.0 dock reauthorization/repairing issue Resolved
IoT Hub Service Fabric
2025-03-06
Mobile App Crashing Resolved
DEN - Portal API PHL - Portal API LAX - Portal API
2025-01-15
Service Fabric Degraded Performance Resolved
Service Fabric
2024-12-04
BCycle app loading issue Resolved
DEN - Portal API Service Fabric
2024-11-21
3.0 Dock Pairing Unavailable Resolved
3.0 Dock Monitor
2024-07-29
Checkout and Admin failures in DEN tenant Resolved
DEN - BCycle Admin DEN - Portal API
2024-07-19
BCycle System Network Outage Resolved
DEN - BCycle Admin DEN - Portal API IoT Hub PHL - BCycle Admin PHL - Portal API Service Fabric LAX - BCycle Admin Stream Analytics LAX - Portal API Program Websites

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