Status checker
Is Atlassian Support down right now?
Live Atlassian Support status is shown below, checked every few minutes.
Is Atlassian Support down, or is it just you? This page tracks Atlassian Support status against its official status page and shows any Atlassian Support outage as it happens: current incidents, outage history and reports from other users.
Checked continuously from Atlassian Support's official status page.
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Atlassian Support outage history
- Incidents, 90 days
- 2
- Last incident
- Oct 1, 2026
- Typical gap
- 17 days
- Most affected
- Support Portal
The last 20 incidents Atlassian Support published ran from Apr 5, 2024 to Oct 1, 2026, 2 of them in the 90 days to Oct 13, 2026. The most recent was "Job processing and scheduling is degraded affecting multiple Atlassian products" on Oct 1, 2026. Support Portal (13), Ticketing (13) and Community (10) were named in the most incidents. Incidents came roughly every 17 days. The busiest month was May 2026, with 3. Atlassian Support's status page lists 13 components.
Atlassian Support outage reports
Reports submitted by people using Atlassian Support, over the last 24 hours.
Having a problem with Atlassian Support?
Service health - last 24 hours
Live metrics load from Pagerly's Atlassian Support monitors.
Component status
Atlassian Support lists 13 components on its official status page.
- TicketingChecking
- Support PortalChecking
- SearchChecking
- Preferences CenterChecking
- TrainingChecking
- CareersChecking
- BlogsChecking
- API DocsChecking
- Content DeliveryChecking
- Knowledge BaseChecking
- Public Issues TrackerChecking
- CommunityChecking
Uptime statistics
- Last 7 days
- Last 30 days
- Last 90 days
Uptime figures load live from monitor history.
Recent incidents and outages
Incidents published on the provider's own status page, most recent first.
| Incident | Started | State |
|---|---|---|
| Atlassian Community - Access Issue for Jira Product Discovery ResourcesCommunity | Sep 23, 2026 | Resolved |
| Confluence documentation and knowledge base is unavailableSupport Portal, Ticketing, Knowledge Base, Community, API Docs, Public Issues Tracker, Training, Blogs, Careers, Content Delivery, Search, Downloads Access, Preferences Center | Apr 2, 2026 | Resolved |
| Support Ticket creation is slow or partially impactedSupport Portal, Ticketing, Knowledge Base, Community, API Docs, Public Issues Tracker, Training, Blogs, Careers, Content Delivery, Search, Downloads Access, Preferences Center | Dec 17, 2025 | Resolved |
| Multiple customer sites have lost access to Support ticketsSupport Portal, Ticketing, Knowledge Base, Community, API Docs, Public Issues Tracker, Training, Blogs, Careers, Content Delivery, Search, Downloads Access, Preferences Center | Dec 5, 2025 | Resolved |
| Atlassian Community is experiencing the slowness on ForumsSupport Portal, Ticketing, Knowledge Base, Community, API Docs, Public Issues Tracker, Training, Blogs, Careers, Content Delivery, Search, Downloads Access, Preferences Center | Nov 6, 2025 | Resolved |
| Loom Users on Chrome Extension Encountering Video Saving DelaysContent Delivery | Oct 8, 2025 | Resolved |
| Visibility of Support tickets and uploading attachments in Atlassian support portal is partially impactedDownloads Access | Oct 6, 2025 | Resolved |
| Report of Customers not being able to view their Support requests on support.atlassian.comSupport Portal | Jun 17, 2025 | Resolved |
| Ticketing system incidentTicketing | Aug 15, 2024 | Resolved |
| Chat Support DownSupport Portal | Aug 13, 2024 | Resolved |
| Some products are hard downSupport Portal, Ticketing, Knowledge Base, Community, API Docs, Public Issues Tracker, Training, Blogs, Careers, Content Delivery, Search, Downloads Access, Preferences Center | Jul 3, 2024 | Resolved |
| support.atlassian.com/requests Intermittently not loading | Apr 18, 2024 | Resolved |
Source: support.status.atlassian.com
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Frequently asked questions
Is Atlassian Support down right now?
The status at the top of this page is checked against Atlassian Support's official status page every few minutes. If Atlassian Support has an outage or degraded performance, it shows there along with the affected components.
When was the last Atlassian Support outage?
The most recent incident Atlassian Support published was "Job processing and scheduling is degraded affecting multiple Atlassian products" on Oct 1, 2026, affecting Ticketing. It was one of 2 in the 90 days to Oct 13, 2026.
Which parts of Atlassian Support have the most incidents?
Across the last 20 incidents on record, the components named most often were Support Portal (13 incidents), Ticketing (13 incidents) and Community (10 incidents).
How do I get notified when Atlassian Support goes down?
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