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Workflow

Shortcut Slack 2 Way Sync

Accelerate your workflow by syncing Slack shortcuts for 2-way communication. Stay connected and streamline your team's operations with Pagerly's powerful integrations.

Enhance your process with our workflows that integrate Shortcut and Slack or Build your own custom solution for your team, Sync Shortcut with Slack

  • 40%Reduction in response time‍
  • 100%Of your team collaborating on tickets‍
  • 30%Queries answered automatically‍

Sync Shortcut with Slack

Sync Shortcut with Slack

Comment, Assign, Transition Tickets on Slack

Halt the constant app-switching and keep your team from wasting 1000s of hours.‍

Shortcut Slack 2 Way Sync: Comment, Assign, Transition Tickets on Slack

Transition/Update Tickets using Emojis

‍ Set your emoji to update tickets wihtin Slack Want to update priority , status , label or custom field , choose your emoji and update tickets all within Slack‍

Shortcut Slack 2 Way Sync: Transition/Update Tickets using Emojis

Create Issues Easily

Choose Any Issue Type, Team and Create Ticket easily from Slack Messages, Bot.‍

Shortcut Slack 2 Way Sync: Create Issues Easily

Get Tickets Passing SLA / Fixed Time

‍ Get All tickets passing due date or are in not done state for long amount of time‍‍

Shortcut Slack 2 Way Sync: Get Tickets Passing SLA / Fixed Time

Slack Channel Creation Chose your Logic

Chose your "I want to create channel when ticket is moved to XYZ State", "I want to create channel when a ticket is created on ABC Board" Whatever your logic be Pagerly would create Channel for you.‍

Shortcut Slack 2 Way Sync: Slack Channel Creation Chose your Logic

Add Responders Automatically

Add All Users, Responders, Team automatically to the Channel.‍

Shortcut Slack 2 Way Sync: Add Responders Automatically

2 Way Sync Shortcut and Slack

Customize the Slack Channel with All information. Create tickets, update tool with the customized button on Slack. With Shortcut, you can create subtask, change status etc. all within Slack.‍

Shortcut Slack 2 Way Sync: 2 Way Sync Shortcut and Slack

Manage Incidents & Help Desk with ISTM

‍ Easily manage all requests and incidents without any window switching and benefitting from all Slack Collaboration Features.‍‍

Shortcut Slack 2 Way Sync: Manage Incidents & Help Desk with ISTM

Enhance your process with our workflows that integrate Shortcut and Slack or Build your own custom solution for your team, Sync Shortcut with Slack

How it works

Comment, Assign, Transition Tickets on Slack

Halt the constant app-switching and keep your team from wasting 1000s of hours.

oncall-handover-report

Transition/Update Tickets using Emojis

‍Set your emoji to update tickets wihtin SlackWant to update priority , status , label or custom field , choose your emoji and update tickets all within Slack

oncall-handover-report

Create Issues Easily

Choose Any Issue Type, Team and Create Ticket easily from Slack Messages, Bot.

oncall-handover-report

Get Tickets Passing SLA / Fixed Time

‍Get All tickets passing due date or are in not done state for long amount of time

oncall-handover-report

Slack Channel Creation Chose your Logic

Chose your "I want to create channel when ticket is moved to XYZ State", "I want to create channel when a ticket is created on ABC Board" Whatever your logic be Pagerly would create Channel for you.

oncall-handover-report

Add Responders Automatically

Add All Users, Responders, Team automatically to the Channel.

oncall-handover-report

2 Way Sync Shortcut and Slack

Customize the Slack Channel with All information. Create tickets, update tool with the customized button on Slack. With Shortcut, you can create subtask, change status etc. all within Slack.

oncall-handover-report

Manage Incidents & Help Desk with ISTM

‍Easily manage all requests and incidents without any window switching and benefitting from all Slack Collaboration Features.

← All workflows

Put your on-call where your team already is.

Install in two minutes. Import your existing schedule. Page someone tonight.