Shortcut Slack 2 Way Sync

Comment, Assign, Transition Tickets on Slack

Halt the constant app-switching and keep your team from wasting 1000s of hours.

‍

Transition/Update Tickets using Emojis

‍
Set your emoji to update tickets wihtin Slack
Want to update priority , status , label or custom field , choose your emoji and update tickets all within Slack

‍

Create Issues Easily

Choose Any Issue Type, Team and Create Ticket easily from Slack Messages, Bot.

‍

Get Tickets Passing SLA / Fixed Time

‍
Get All tickets passing due date or are in not done state for long amount of time

‍

‍

Slack Channel Creation Chose your Logic

Chose your "I want to create channel when ticket is moved to XYZ State", "I want to create channel when a ticket is created on ABC Board" Whatever your logic be Pagerly would create Channel for you.

‍

Add Responders Automatically

Add All Users, Responders, Team automatically to the Channel.

‍

2 Way Sync Shortcut and Slack

Customize the Slack Channel with All information. Create tickets, update tool with the customized button on Slack. With Shortcut, you can create subtask, change status etc. all within Slack.

‍

Manage Incidents & Help Desk with ISTM

‍
Easily manage all requests and incidents without any window switching and benefitting from all Slack Collaboration Features.

‍

‍