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Workflow

Create Tickets and Incidents to Right Team

Efficiently create and assign tickets and incidents to the right team with Pagerly's workflow automation. Enhance response times and team collaboration effortlessly.

Is your support ever in a situation to report an xssue but don't know which team to add? Are you looking to create a ticket or incident in seconds? Do you want to convert slack messages into tickets? With pagerly, yoxu can create a ticket or an incident to the right team with the right information in seconds.

  • 90%reduction in creation time‍
  • 1000Hours per month saved‍
  • 70%reduce in SLA Time‍

Create Tickets and Incidents to Right Team

Create Tickets and Incidents to Right Team

Create Incidents to the Right Team in Seconds

With Pagerly, choose your logic and set up rules to create incidents easily on Slack‍‍‍

Create Tickets and Incidents to Right Team: Create Incidents to the Right Team in Seconds

Define Keywords and Description

Pagerly would use your team description and keywords to route the tickets to the right team.

Create Tickets and Incidents to Right Team: Define Keywords and Description

Create Incidents using Slack Emoji

Want to give your operations team options to create Incidents using Emojis ? With Pagerly, choose your logic and set up rules to create incidents easily on Slack‍‍

Create Tickets and Incidents to Right Team: Create Incidents using Slack Emoji

Manage Tickets and Incidents with 2 Way Sync

With Deep Pagerly's 2 way sync of Slack with Pagerduty, Jira, Opsgenie, Transition and update your tickets within Slack‍

Create Tickets and Incidents to Right Team: Manage Tickets and Incidents with 2 Way Sync

Is your support ever in a situation to report an xssue but don't know which team to add? Are you looking to create a ticket or incident in seconds? Do you want to convert slack messages into tickets? With pagerly, yoxu can create a ticket or an incident to the right team with the right information in seconds.

How it works

Create Incidents to the Right Team in Seconds

With Pagerly, choose your logic and set up rules to create incidents easily on Slack

oncall-handover-report

Define Keywords and Description

Pagerly would use your team description and keywords to route the tickets to the right team.

oncall-handover-report

Create Incidents using Slack Emoji

Want to give your operations team options to create Incidents using Emojis ?With Pagerly, choose your logic and set up rules to create incidents easily on Slack

oncall-handover-report

Manage Tickets and Incidents with 2 Way Sync

With Deep Pagerly's 2 way sync of Slack with Pagerduty, Jira, Opsgenie,Transition and update your tickets within Slack

oncall-handover-report

← All workflows

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